Business Analytics/ Product Manager

• Jun 2023 - Present

Software Product Manager

• Jan 2023 - May 2023

• Streamlined & executed a product vision by defining roadmaps, requirements & KPIs for merging two supply chain systems into one, each with 80+ features,150+ screens, and 25 user roles; achieving $19Mn/year in cost savings • Optimized product features by conducting thorough user acceptance testing & coordinating with key upstream-downstream stakeholders to ensure successful integration; gained end-to-end knowledge of outbound, inbound, and inventory operations • Attained operational efficiency of 20% for the Service & Energy parts distribution team through the prioritization of new features and enhancements, streamlining of processes, management of product escalations, and facilitation of knowledge transfer • Developed Tableau dashboards & KPIs to monitor performance metrics by conducting in-depth research on supply chain optimization projects, processes, and other analytics dashboards; gaining extensive knowledge on the subject matter Show less

Product Jam Fellow

• Oct 2022 - Dec 2022

• Drove exponential growth in my product management prowess through immersive experiential learning, emerging as a versatile and skilled practitioner in the field. • Captivated industry experts by delivering captivating presentations of groundbreaking product concepts, leaving an indelible impression and solidifying my reputation as a visionary communicator. • Ignited a collaborative revolution within cross-functional teams, spearheading the development and implementation of cutting-edge design thinking processes that sparked unparalleled creativity and accelerated product innovation. • Proactively nurtured an expansive web of connections and knowledge-sharing opportunities within and beyond the product realm, unlocking invaluable insights and forging influential relationships that propelled my professional ascent. Show less

Graduate Teaching Assistant

• Aug 2022 - Dec 2022

• Diligently evaluated student assignments, providing detailed feedback and insightful suggestions to foster their growth and development in project leadership and communication skills.• Collaborated closely with the professor to meticulously plan the course curriculum, including designing assessments, developing engaging learning materials, and structuring interactive classroom activities.

Member MSBAPM Student Advisory Board

• Mar 2022 - Sep 2022

• Initiated and successfully executed a series of engaging events, including networking sessions, career development workshops, and panel discussions, which received high praise from students, faculty, and industry professionals.• Collaborated closely with fellow committee members to brainstorm innovative event ideas, identify target audiences, and develop strategic marketing plans to maximize attendance and engagement.• Proactively sought feedback from event participants and utilized their insights to continuously improve the quality and relevance of future events, resulting in increased attendee satisfaction and participation. Show less

Graduate Student Consultant

• Aug 2022 - Dec 2022

1. Led a team in the development of a visualization dashboard for 1,000+ SBD finance users, enabling granular insights into cost inflation and productivity. 2. Facilitated data-driven decision-making and improved cost optimization initiatives through the implementation of the visualization dashboard at Stanley Black & Decker. 3. Successfully delivered a user-friendly and interactive dashboard, empowering finance users to make informed decisions based on real-time data, resulting in improved operational efficiency. Show less

Product Manager (Senior Business Analyst )

• Jul 2019 - Dec 2021

• Ensured $10M annual savings and 50% reduction in warehouse labor costs within 4 months while leading a team of 9 in bridging Supply Chain and IT, launching a cutting-edge picking process automation system for a leading retail client• Activated 11k+ users on 2 high-impact BI dashboards within 3 months, providing granular insights on performance, risks, &opportunities for various warehouse processes, by cross-functional collaboration with Agile team & business stakeholders• Accomplished $1.2M in savings by developing a Tableau Item Profitability Dashboard that analyzed net profit based on activity-based cost, starting from the time of purchase from the vendor to the time of delivery to the customer; received “Service and Commitment Award”• Achieved 12% efficiency improvement in stock replenishment for a leading merchandising client by conceptualizing and leading development on an MVP of an ML-based demand forecasting product, optimizing operations and driving streamlined stock management Show less

Business Analyst

• Oct 2017 - Jun 2019

• Identified 20k+ misclassified claims on companywide claims data, resulting in improved internal controls & saving over $50k within 6 months• Reduced 25% FTE cost & increased efficiency by automating customer return process through SQL & Python; bagged “On-spot award”• Customized & designed 10+ Infor Warehouse Management application modules to meet dynamic business requirements

Assistant System Engineer (Software Developer)

• Sep 2016 - Sep 2017

• Developed & tested customization and reports related to Oracle Retail Merchandising System & executed around 10+ systemperformance optimizations; awarded “Star of Learner Group” among 60+ assistant system engineers• Improved overall system efficiency by 15% as a Single Point of Contact for the onshore location through assessing 70+ Database queries• Enhanced code efficiency by 9% and improved application accuracy throughout the Software Development Lifecycle by resolving 100+ bugs