Mihai Ciocârlan
Managing Partner at Pronext Management- Claim this Profile
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Bio
Alexandre Nitu
I had the pleasure to work with Mihai for 5 years. He has started as technical support engineer and then has taken over the role of Manager of the Level 1 support team. Very reliable character, customer oriented, with strong technical background and very good interpersonal skills, he has been very well performing in his roles and is appreciated by his colleagues. Mihai earns my highest recommendation.
Andreea Birlan
It is a pleasure to recommend Mihail. We work in the same company for several years and throughout various departments, as our roles consistently progressed. Mihail is one of the best professionals in our company who leads the Operations teams in the Romanian office; our combined efforts are always aligned with the business goals and strategy. I find Mihail very focused on team productivity and with a strong operational-hands-on approach. He ensures great quality results while working with multiple customers and within multiple projects at the same time. Hence, great customer relationship artistry!
Alexandre Nitu
I had the pleasure to work with Mihai for 5 years. He has started as technical support engineer and then has taken over the role of Manager of the Level 1 support team. Very reliable character, customer oriented, with strong technical background and very good interpersonal skills, he has been very well performing in his roles and is appreciated by his colleagues. Mihai earns my highest recommendation.
Andreea Birlan
It is a pleasure to recommend Mihail. We work in the same company for several years and throughout various departments, as our roles consistently progressed. Mihail is one of the best professionals in our company who leads the Operations teams in the Romanian office; our combined efforts are always aligned with the business goals and strategy. I find Mihail very focused on team productivity and with a strong operational-hands-on approach. He ensures great quality results while working with multiple customers and within multiple projects at the same time. Hence, great customer relationship artistry!
Alexandre Nitu
I had the pleasure to work with Mihai for 5 years. He has started as technical support engineer and then has taken over the role of Manager of the Level 1 support team. Very reliable character, customer oriented, with strong technical background and very good interpersonal skills, he has been very well performing in his roles and is appreciated by his colleagues. Mihai earns my highest recommendation.
Andreea Birlan
It is a pleasure to recommend Mihail. We work in the same company for several years and throughout various departments, as our roles consistently progressed. Mihail is one of the best professionals in our company who leads the Operations teams in the Romanian office; our combined efforts are always aligned with the business goals and strategy. I find Mihail very focused on team productivity and with a strong operational-hands-on approach. He ensures great quality results while working with multiple customers and within multiple projects at the same time. Hence, great customer relationship artistry!
Alexandre Nitu
I had the pleasure to work with Mihai for 5 years. He has started as technical support engineer and then has taken over the role of Manager of the Level 1 support team. Very reliable character, customer oriented, with strong technical background and very good interpersonal skills, he has been very well performing in his roles and is appreciated by his colleagues. Mihai earns my highest recommendation.
Andreea Birlan
It is a pleasure to recommend Mihail. We work in the same company for several years and throughout various departments, as our roles consistently progressed. Mihail is one of the best professionals in our company who leads the Operations teams in the Romanian office; our combined efforts are always aligned with the business goals and strategy. I find Mihail very focused on team productivity and with a strong operational-hands-on approach. He ensures great quality results while working with multiple customers and within multiple projects at the same time. Hence, great customer relationship artistry!
Credentials
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Linux/Unix Administration Fundamentals Certificate of Course Completion
Info AcademyJun, 2019- Nov, 2024 -
Certified IT Manager
LINK Academy RomaniaNov, 2017- Nov, 2024 -
SQL/MySQL Database Fundamentals - Certificate of Course Completion
Info AcademyMar, 2017- Nov, 2024 -
General Certificate of Education for Business Administration - AS Level
University of CambridgeJun, 2015- Nov, 2024
Experience
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Pronext Management
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Romania
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Human Resources Services
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1 - 100 Employee
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Managing Partner
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Apr 2022 - Present
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Seamless Distribution Systems AB
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Sweden
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IT Services and IT Consulting
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200 - 300 Employee
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Regional Customers Operations Manager
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Jul 2014 - Mar 2022
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MBI Institut für Marketingberatung International
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Austria
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Financial Services
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1 - 100 Employee
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Banking Product Manager
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Nov 2011 - Jun 2014
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Banca Comerciala Carpatica
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Romania
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Banking
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1 - 100 Employee
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Branch Manager - Bucuresti Chitila
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Oct 2008 - Nov 2011
- Organization, coordination and control of the branch activities - Implementing the general strategy of the bank - Coordination and control of the financial and operational plans performance - Organization, coordination and control of the branch activities - Implementing the general strategy of the bank - Coordination and control of the financial and operational plans performance
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Raiffeisen Bank Romania
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Romania
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Banking
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700 & Above Employee
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Agency Manager - Grant
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Nov 2004 - May 2008
- Coordination of the branch activity and achievement of sale objectives; - Development of the sale processes by ensuring the services quality; - Identification of the market opportunities, potential clients, both natural and legal entities, ensuring the promotion and presentation of the bank’s products; - Coordination of the branch activity and achievement of sale objectives; - Development of the sale processes by ensuring the services quality; - Identification of the market opportunities, potential clients, both natural and legal entities, ensuring the promotion and presentation of the bank’s products;
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Education
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2004 - 2006
Academia de Studii Economice din București
Master's degree, Economics, Negotiation, Project Management -
1999 - 2003
Academia de Studii Economice din București
Bachelor's degree, Accounting and Management Information Systems -
Colegiul Național Mihail Kogălniceanu
High School Diploma, Information Technology
Community
