Experience

Uni Care 24/7

• United States
• Home Health Care Services
• 1 - 100 Employee

• Care Coordinator

  • May 2021 - Present

  • Supervised daily activities and provided assistance when needed. • Assisted disabled clients in any way necessary to facilitate independence and well-being. • Monitored progress and documented any patient health status changes, keeping healthcare team updated. • Maintained excellent attendance record, consistently arriving to work on time. • Increased residents satisfaction by resolving care issues. • Worked with Vulnerable customers to understand needs and provide care service. • Resolved Sensitive problems, improved operations and provided exceptional client support. • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations. Show less



Agincare

• United Kingdom
• Hospitals and Health Care
• 300 - 400 Employee

• Care Coordinator

  • Jul 2018 - Apr 2021

  • Worked to improve and enhance patient lives through effective and compassionate care. • Supervised daily activities and provided assistance when needed. • Assisted disabled clients in any way necessary to facilitate independence and well-being. • Monitored progress and documented any patient health status changes, keeping healthcare team updated. • Adhered to all resident lifting and safe lifting instructions and rules. • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. • Maintained excellent attendance record, consistently arriving to work on time. • Increased residents satisfaction by resolving care issues. • Worked with Vulnerable customers to understand needs and provide care service. • Resolved Sensitive problems, improved operations and provided exceptional client support. • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations. • Created customized care plans, working with hospital staff and families to assess and meet individual needs. • Updated policies and procedures, leading continuous improvement of resident assessments and care. • Determined need for special assessment activities for complex cases, effectively handling care plans. Show less



Vos Logistics

• Netherlands
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Order Picker

  • Sep 2017 - Feb 2018

  Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents. • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes. • Checked inventory and selected Paint products from specific locations based upon customer orders and availability. • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked. • Unloaded deliveries from trucks in prompt fashion. • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins. • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued. • Coordinated efficient organization, palletizing and transportation of completed packages. • Worked with customers to pack items according to specific desires and requirements. • Noted unsafe components inside packages and discussed concerns with supervisors. • Operated equipment such as pallet jacks and hand trucks to move heavy boxes. Show less



Ministry of Internal Affairs

• Security and Investigations
• 700 & Above Employee

• Investigator

  • Jun 2012 - Dec 2015

  • Supervised and motivated 4 field investigators and collaborated with personnel to identify strengths and areas of weakness. • Developed presentation and training materials to educate colleagues and community about local gang activity. • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations. • Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented all investigative findings. • Seized evidence for investigations, including interviews of any and all potentially involved parties. • Substantiated validity and admissibility of evidence and preserved data integrity for court hearings. • Prepared case reports from allegations, interview transcripts of interviews and physical evidence. • Interviewed and interrogated suspects. • Implemented criminal protocol for violent and non-violent offenders, decreasing research time. • Directed criminal investigations of crimes such as sexual assault, robbery, theft and homicide. • Researched homicides and suspicious deaths to uncover solutions. • Created and implemented new organizational and filing processes for case logs, criminal records, reports and agendas. • Presented information at professional forums, conferences and associations. Show less



Atlas

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Insurance Agent

  • Jun 2012 - Oct 2015

  • Reviewed stop-loss reporting to customer accounts and complied with policies and procedures for release of information. • Supported sales, brokers, consultants and underwriters in marketing and sales activities. • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction. • Obtained agreements from property owners to place properties for sale with real estate firms. • Arranged sales between buyers and sellers, acting as representative for 3rd party. • Conducted research to answer questions and handle issues using multiple systems and resources. • Planned and led improvements to stop-loss delivery and reporting tools. • Recorded supporting documentation for phone calls and written correspondence. • Developed advanced product knowledge to share current information while generating and delivering products quotes. • Investigated resources of potential buyers to determine ability to pay expected costs. Show less