Mihai Pop

Network Engineer at IOS Software Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Bucharest, Bucharest, Romania, RO
Languages
  • English Professional working proficiency
  • Romanian Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Electrician
    Bestcor Training Center
    Jun, 2023
    - Oct, 2024
  • NSE 2 - Network Security Associate
    Fortinet
    Jul, 2022
    - Oct, 2024
  • NSE 1 - Information Security Awareness
    Fortinet Federal Inc.
    Apr, 2022
    - Oct, 2024
  • Installation, Storage, and Compute with Windows Server 2016
    Microsoft
    Oct, 2019
    - Oct, 2024
  • Photographer
    RGB Photography School
    May, 2010
    - Oct, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Aug, 2019
    - Oct, 2024
  • M 2261 - Supporting Users Running Microsoft Windows XP Desktop Operating Systems
    Microsoft
  • M 2262 - Supporting Users Running Applications on a Microsoft Windows XP Operating Systems
    Microsoft

Experience

  • IOS Software Solutions
    • Romania
    • Information Technology & Services
    • 1 - 100 Employee
    • Network Engineer
      • May 2019 - Present
  • I.O.S Software Solutions
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Analyst
      • Dec 2013 - May 2019
  • Domenile Ostrov
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Horticultural Engineer
      • Mar 2012 - Jul 2013
    • Support Engineer
      • Jun 2007 - Mar 2012

      - Answering incoming requests and log all customer questions and issues accurately and efficiently into ticketing system; - Installing and configuring hardware and software; - Troubleshooting hardware (workstations, printers, phones, etc.), software (Microsoft products, Lotus 6.5, etc.) and network (CAT5/6, switching, wireless) related issues; - Provide restorative or maintenance actions to resolve end-user issues; - Advising users on appropriate action; - Assisting with special project work as needed; - Escalating problems to the next level of support when necessary. - Solving problems reported by users; - Providing technical support to the clients; - Research new products and technologies; - Conduct proof of concept to demonstrate solution capabilities; Show less

  • MGI Metro Group Information Technology Romania
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Support Engineer
      • Aug 2006 - Jun 2007

Education

  • University of Agronomic Sciences and Veterinary Medicine of Bucharest
    Bachelor's degree, Faculty of Management, Economic Engineering in Agriculture and Rural Development
    2003 - 2009
  • Colegiul National "Cantemir-Voda" din București
    Mathematics and Computer Science
    1999 - 2003

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