Mihai Nistor

Customer Service Representative at Tranistics Data Technologies Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
RO
Languages
  • Romanian Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • EFSET English Certificate 81/100 (C1 Proficient)
    EF Standard English Test (EF SET)
    Apr, 2023
    - Nov, 2024
  • Fundamentals of Agile Project Management
    Project Management Institute
    Jul, 2022
    - Nov, 2024
  • Fundamentals of Waterfall Project Management
    Project Management Institute
    Jul, 2022
    - Nov, 2024
  • Lean Foundations
    LinkedIn
    May, 2022
    - Nov, 2024
  • Project Management: International Projects
    LinkedIn
    May, 2022
    - Nov, 2024
  • Writing Customer Service Emails
    LinkedIn
    May, 2022
    - Nov, 2024
  • Business Acumen for Project Managers
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • SAP ERP Essential Training
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Supply Chain and Operations Careers: Certification Tips and Tricks
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Technician in economic activities
    Colegiul Tehnic Ion D. Lazarescu Cugir
    May, 2015
    - Nov, 2024
  • Service Hub Software
    HubSpot Academy
    Jun, 2022
    - Nov, 2024
  • HubSpot Sales Software
    HubSpot Academy
    Jun, 2022
    - Nov, 2024

Experience

  • Tranistics Data Technologies Pvt. Ltd.
    • India
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Service Representative
      • Jun 2019 - Present

      3+ Years working with Global customers from Oil & Gas and Semiconductors industry➤ EMEA Customer account management (FP&A services) ➤ Implementation of new customer branches➤ Providing training sessions to carriers and customers on the company's platform and tools ➤ GL coding, Audit checks for maintenance, and updates ➤ Exposure to TMS (Transport Management system) functionality

    • Customer Service Assistant
      • May 2019 - Jun 2019

      CSR team assistance➤ Prepare closing files for invoice reporting➤ Performing daily tasks assigned by the CSR team➤ SOA reporting

    • Data Entry Operator
      • Jan 2019 - May 2019

      Invoice Keying➤ Invoice Keying according to guidelines ➤ Transportation providers' invoices data validation

Education

  • Babeș-Bolyai University
    Master of Business Administration - MBA, Business Administration
    2018 - 2020
  • Babeș-Bolyai University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2015 - 2018
  • Technical Colege "Ion D. Lazarescu" Cugir
    High School Degree, Economics
    2012 - 2015

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