Mihai Brancusi

Sales Engineer at Bitdefender
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Location
Romania, RO

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Experience

    • Romania
    • Software Development
    • 700 & Above Employee
    • Sales Engineer
      • Feb 2020 - Present
    • 1 - 100 Employee
    • Systems Engineer
      • Apr 2019 - Feb 2020

      • Management of the on-site physical infrastructure: Networking (Switches, Routers, Firewalls, AP’s), Servers, Storage, UPS, Devices, Cables and Peripherals. • Management of internal IT: AD and ADFS, Office 365, SCCM, ESXI servers, Back-ups, Production and Test environments, Purchasing and Licensing.• Administrating and management of the company’s Cloud footprint for all products, spanning across multiple regions and VPCs. • AWS Services including EC2, S3, CloudFront, CloudFormation, ECS, ECR, ELB, Lambda, IAM, VPC, ELK Stacks, WAF, Route 53, CloudWatch, CloudTrail, RDS (MySql, Aurora). Show less

    • Pre-Sales Engineer
      • Jan 2015 - Apr 2019

      As Pre-Sales Engineer, my role is to shorten the sales cycle by providing product presentations and demonstrations as well as understanding end-user requirements so that a vale solution can be designed and implemented. Involved in both Netop Remote Control and Education products, my responsibilities include : - Design and deliver product presentations- Understand the end-user environment so that requirements and solutions are properly identified- Conduct Proofs of Concept involving installation and configuration of the solution- Design and deliver documentation such as datasheets, whitepapers, presentations, guides and customized diagrams- Verification of compliance with industry security standards- Deliver on-site or on-line Training, Solution Implementations and Troubleshooting- Design workarounds and customization of the solution as per project particularities- Identify defects/bugs and test, document and report them- Participate in the development process by documenting feature requests.These responsibilities require in-depth knowledge of several technologies, such as : - Networking operations (Communication Protocols, Routing & Switching, Security, etc)- Microsoft Active Directory- Virtual environment management (VMWare, Citrix)- SQL Database management (MySQL, SQLExpress)- Cloud Operations (AWS)Industry certifications and courses:- CCNA (Sep 2012)- CCNA Security- CCNP Route- MySQL Fundamentals- Linux Fundamentals Show less

    • Bosnia and Herzegovina
    • International Trade and Development
    • Channel Field Pre-Sales and Support Engineer
      • Nov 2012 - Jan 2015

      A dynamic and challenging position all-around, as Channel Field and Support Engineer I am expected to have strong technical knowledge as well as availability, ability to work under pressure and Sales disposition. Troubleshooting for consumer but mostly for business products required good networking skills as well as IP Surveillance, Switching, Routing and Firewall knowledge. On-site troubleshooting, configuration and maintenance was often required, as I was being involved in quite a few high-end projects - such as a large wireless installation of 2 controllers, 12 switches and 75 Access Points. Another project I was closely involved in was one which required more than 5k wireless clients distributed over a large area (110+ access points, 2 controllers and more than 25 switches were configured and monitored) Pre-Sales is a per-project activity, involving suggesting proper equipment to clients and providing consultancy for overall network stability and performance. The Sales part of the job consist of direct contact with end-users, distributors and partners, negotiation of pricing and conditions, organization of marketing events and presentation of the product portfolio to partners. Traveling and participation in different events is a must, and country-wide performance is expected. Show less

    • Germany
    • Retail
    • Marketing Director
      • Jan 2005 - Sep 2012
    • Airlines and Aviation
    • Sales and Distribution Manager
      • Oct 2004 - Mar 2005

      Blue Air is a new low-cost company that started operating 3 European destination in December 2004. Blue Air is the first low cost carrier that operates from romanian market. Responsibilities, Achievements My position within this company required me to become closely involved with the company strategy in the market, that is, concluding contracts with the travel agents, the ground handling companies, following-up the corporate agreements, charter flights requests, group fare allocation, and creating and promoting new fares. Furthermore, due to my experience in the field, i was able to contribute in the process of creating procedures regarding passenger and baggage handling, suggest cost-saving strategies, flight planning and suggest overall operations improvement techniques. Show less

    • Switzerland
    • Hospitality
    • 1 - 100 Employee
    • Customer Support Specialist
      • Jul 2002 - Sep 2004

      Responsibilities, Achievements This job requires a good knowledge of Amadeus GDS as well as good social skills in order to service customers, assist them with functional and technical issues, over the phone or on-site. Training sessions are held on a regular basis for both basic functionality and advanced ticketing. Also, this position involves regular customer support visits to our clients, in order to learn of their needs and improvement proposals, learning our weak points and strong points as compared to our competitors. References, Other observations Help Desk Course -May 2003, Nice(94%) PC-CMS Course -Apr 2003, Abu Dhabi OTR/ACE Integration -Jan 2003, Dubai Basic Amadeus Course -Dec 2002, Bangkok(97%) Show less

    • Australia
    • Airlines and Aviation
    • 200 - 300 Employee
    • Load Control Agent
      • Jan 2000 - Apr 2002

      Good knowledge of weight & balance principles, supervising aircraft loading, coordinate passenger boarding, supervising safety procedures (including dangerous goods), issuing and signing the loadsheet. Working with a range of airlines AF,BA,AZ,TK) and operating the airline systems : Gaetan - AF Arco - AZ Troya - TK Cross-training enabled a basic knowledge of check-in procedures and Lost & Found system Good knowledge of weight & balance principles, supervising aircraft loading, coordinate passenger boarding, supervising safety procedures (including dangerous goods), issuing and signing the loadsheet. Working with a range of airlines AF,BA,AZ,TK) and operating the airline systems : Gaetan - AF Arco - AZ Troya - TK Cross-training enabled a basic knowledge of check-in procedures and Lost & Found system

Education

  • Universitatea „Spiru Haret” din București
    Marketing
    1998 - 2000
  • credis

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