Mihaela M.
Senior Information Technology Manager at International Non Profit Organization- Claim this Profile
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English Full professional proficiency
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French Native or bilingual proficiency
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Spanish Professional working proficiency
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German Limited working proficiency
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Italian Elementary proficiency
Topline Score
Bio
Credentials
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International Computer Driving Licence
European Computer Driving Licence FoundationOct, 2010- Oct, 2024 -
Project Management Professional
Project Management InstituteFeb, 2008- Oct, 2024 -
Service Management
Information Systems Examinations BoardJun, 2006- Oct, 2024
Experience
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International Non Profit Organization
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United States
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Individual and Family Services
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Senior Information Technology Manager
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May 2012 - Present
1. Leading IT digital transformation projects on HR Roster, Projects, Donor and Communication management with full or partial responsibility on technology implementation2. Responsible for managing key projects to ensure that goals & objectives are accomplished within prescribed time frames and funding3. Coordination of multicultural and dispersed project teams4. IT service management (incident, service requests, problems, change) reporting5. Develop policies, standards, guidelines, processes and templates to support adoption of sourcing best practices 6. Project examples: Replacement of legacy Access databases on Donor and Communication management with eTapestry SaaS systemsReplacement of obsolete email system with MS Office 365Contractor and project management for replacement of Windows 2003 Server with Windows 2012 ServerReplacement of legacy Access db with Online Roster Mngmt Software
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Non- Profit Agencies
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United States
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Volunteer Adviser
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May 2012 - Present
1. Advising new units on training and business structures, drafting privacy policies and structuring internal processes.2. Project Management Office implementation 3. Project Management Trainings on Time Management, Change Management, Human Resources and Communication Management
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PMI
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Denmark
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Business Consulting and Services
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1 - 100 Employee
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Volunteer Certification Program Expert
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May 2012 - Present
Subject Matter ExpertCertification ProgramMega Exam Development Workshop
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Aperian Global
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United States
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Business Skills Training
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1 - 100 Employee
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Country Specialist
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Jun 2007 - Present
1. Cultural insight training sessions for foreigners2. Cultural difference example sessions
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International Federation of Red Cross and Red Crescent Societies
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Switzerland
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Non-profit Organizations
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700 & Above Employee
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Senior Officer
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May 2009 - 2012
1. IT Processes and Procedures deployment & implementation.2. ITIL Change management implementation3. ITIL Service Management4. Delivery of Project Management curriculum 5. Bridging Digital Divide Project Lead for Romania Red Cross and Moldova Red Cross6. ICDL Training and Testing sessions organised in Bogota for 12 National Societies and in Geneva
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Devoteam
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France
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Information Technology & Services
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700 & Above Employee
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PMP Project Manager & Trainer
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Oct 2005 - Apr 2009
1. International project management on IT asset management, 2. EDI, SAP, Point of Sales, 3. Training sessions on ITIL, 4. PMI, 5. Soft skills and business intercultural relations management
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Edenred
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Financial Services
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IT Engineer
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1999 - 2005
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Research and Development Analyst
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1999 - 2000
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University of Bucharest
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Romania
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Higher Education
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300 - 400 Employee
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Teaching Assistant
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Oct 1997 - Oct 1998
Teaching courses on "Introduction to Political Science" and "European Institutions" to 1st and 2nd year undergraduates students of the Faculty of Political Science and Administration
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Political Consultant
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Mar 1998 - Sep 1998
Public policies and international relations strategic consultancy
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KOTRA
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United Arab Emirates
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Facilities Services
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1 - 100 Employee
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Marketing Analyst
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Jan 1998 - Sep 1998
1. Marketing Research for South Korean companies in Eastern Europe.
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UNESCO
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France
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International Affairs
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700 & Above Employee
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Assistant Program Specialist
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Oct 1995 - Mar 1998
1. Determined content, design, translation needs for the Higher Education in Europe UNESCO publication under the supervision of the Chief Editor;2. Consulted advisors of controversial editorial issues and proposed final editorial decisions based on this content;3. Proofreading for documents, annual reports and other material for distribution or publication;4. Assistance to conference organization on editorial or higher education issues;5. Interpreting and translation from Romanian to French and English and from English to French;6. Coordination and implementation of higher education management projects under the supervision of the UNESCO Office Deputy Director; 7. Communication with national stakeholders regarding the UNESCO educational projects.
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Education
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University of Sussex
Master of Arts, EU& International organisations -
Institut d'Etudes politiques de Paris
Certificate, Political Science -
Université Panthéon Sorbonne (Paris I)
Maîtrise, Political Science - Communication -
Universitatea „Politehnica” din București
Engineer - Diploma recognized by the French Ministry of Labor in 2000, Project Management, IT, Mechanical Engineering -
Colegiul National Sfantul Sava
Baccalauréat