Experience

Westpak Group Ltd

• United Kingdom
• Packaging & Containers
• 1 - 100 Employee

• Customer Account Manager

  • Jan 2021 - Present



CodeTap academy

• Junior Web Developer

  • Nov 2019 - Present



LRG International Ltd

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Mar 2020 - Apr 2020

  • Dealing with a wide range of merchandise every day and existing clients, as well as generating further interest from clients and prospects by coming forward with new product ideas• Building and maintaining strong relationships with a variety of suppliers from Europe and the Far East• Generating invoices through the Promotional Office (PO) software, as well as overseeing the administration of all the sales processes• Negotiate on costing and ensure projects are delivered on budget• Other ad hoc tasks or projects as required to carry out the role effectively and support the business• Handling client’s account and projects or issues that might be relative to the client



IBB London (International Bullion & Metal Brokers)

• Customer Account Manager

  • Sep 2017 - Mar 2020

  • Overseeing the administration relating to all sales processes• Assisting with product merchandising online by developing and implementing effective promotional strategies to increase profit across all channels (Retail, Web, B2B, B2C and Inbound)• Generating invoices and credit notes• Dealing directly with clients and customers at the same time to resolve issues• Updating/ Uploading new product information which includes revising price, contents and terms on company’s platform• Liaising with suppliers when needed in order to maintain a more efficient method for both inventory and shipping• Responsible in day to day order management



University of Sussex

• United Kingdom
• Higher Education
• 700 & Above Employee

• BA Student - Business

  • Sep 2014 - May 2017



Lucindas

• Personal Shopper and Admin Assistant

  • Sep 2008 - Sep 2014

  - Provide expert advice and give the highest level of personal service for customers- Organise distribution of new stock and maintain the stock room to ensure styles can be found quickly and efficiently when serving- Keep up with the latest developments and trends in fashion to ensure a quick response to new common themes in customer needs- Maintain an effective, accurate up to date filing and archiving system for paper documents and files in accordance with company and archiving procedures- Analyse sales to effectively select and replace stock, meeting customer needs and maximising sales- Supply advanced knowledge of products, services and trends- Advise on all ranges including clothes, shoes, handbags and accessories- Dress and style mannequins- Perform garment alterations at customer request- Highly skilled in accepting checks, cash, and other forms of payment from customers



Eurowear Impex

• Secretary to Managing Director

  • May 2007 - Aug 2008

  - Receive, record and distribute factory correspondence - Maintenance of visitors log in accordance with legal requirements - Office management and reception duties including managing the switchboard, arranging meetings, document creation and management, general administration- Receive, record and distribute factory correspondence - Maintenance of visitors log in accordance with legal requirements - Office management and reception duties including managing the switchboard, arranging meetings, document creation and management, general administration



Sonic Fashion

• Warehouse Manager

  • Aug 2004 - May 2007

  - Management of small team controlling all inbound logistics- Responsible for accurate verification of all manufacturing goods in and reporting on over / under stocks- Stock management of all items required for manufacturing the garments- Monthly inventory assessment

• Quality Control Inspector

  • Jun 2000 - Aug 2004

  - Monitor products according to the required quality standards.- Measure, test, label, pack and fill in documentation of the production samples for delivery to the client.