Bunea M.

Project Office Manager at CustomSoft
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Contact Information
us****@****om
(386) 825-5501
Location
Bucharest, Bucharest, Romania, RO
Languages
  • Engleză Professional working proficiency
  • Spaniolă Limited working proficiency
  • Romana Native or bilingual proficiency

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Oana Mitoseriu

Am colaborat cu Mihaela pe durata dezvoltării unui proiect eCommerce. Ea a dovedit excelente abilități de organizare, time management, project management, comunicare și profesionalism. A oferit suport de fiecare dată când a fost nevoie și a înțeles foarte bine nevoile de business.

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Credentials

  • Diploma in Project Management - Revised 2017
    Alison - Free Online Learning
    Jul, 2020
    - Oct, 2024
  • Customer Service Training
    Alison - Free Online Learning
    Aug, 2015
    - Oct, 2024
  • Diploma in Customer Service
    Alison - Free Online Learning
    Aug, 2015
    - Oct, 2024
  • CPA - Calificare Profesionala a Intermediarilor in Asigurari PF
    ISF - Institutul de Studii Financiare
    Nov, 2018
    - Oct, 2024

Experience

  • CustomSoft
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Office Manager
      • Sep 2020 - Present

      • Monitor and control project scope, cost, time and quality• Manage and planning the resources for the projects under my responsibility• Responsible for the flow of information from the project owner to the team, regarding the project• Coordinating timelines and adjust objectives according to new directives• Preparing progress reports• Attending status meetings and updating team members about potential project modifications

    • Senior Technical Support Representative
      • Mar 2019 - Present

      • Customer support by phone or email for using the platform/applications in order to determine the issue and registrate it in the ticketing system• Communicate effectively with clients on open ticket status.• Remain current on all changes to the products and projects to accurately and consistently respond to inquiries.

  • Raiffeisen Bank Romania
    • Romania
    • Banking
    • 700 & Above Employee
    • Account Officer
      • Jul 2018 - Feb 2019

  • Folli Follie Group
    • Italy
    • Apparel & Fashion
    • 1 - 100 Employee
    • Customer Service Operator E-commerce Department
      • Aug 2015 - Apr 2018

    • Cashier
      • Jan 2014 - Aug 2015

    • Sales Assistant
      • Sep 2013 - Jan 2014

Education

  • Universitatea "Hyperion"
    Licentiate degree, Psihologie
    2010 - 2013
  • Colegiul Economic Hermes
    Diploma de Bacalaureat, Tehnician in activitati de comert
    2006 - 2010

Community

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