Talent Scout

• Jan 2022 - Present

Talentscouts hat sich auf die feste und temporäre Vermittlung von Ingenieuren und technischen Experten in den Branchen Automotive, Maschinenbau und Anlagenbau spezialisiert.https://t-scouts.de/ Talentscouts hat sich auf die feste und temporäre Vermittlung von Ingenieuren und technischen Experten in den Branchen Automotive, Maschinenbau und Anlagenbau spezialisiert.https://t-scouts.de/

Recruiter

• Jan 2021 - Jan 2022

Junior Recruitment Specialist

• Jul 2019 - Jan 2021

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. TELUS International Europe is a proud member of the TELUS International family. TELUS International is a leading global business process and IT services company with almost 28,000 employees around the world, including in Canada, the United States, Europe, Central America, the Philippines and the United Kingdom. With over 200 million customer interactions supported annually via voice, email, chat and social media, across fast-growing tech, financial services and fintech, gaming, travel and hospitality, and healthcare industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. TELUS holds a 65% interest in TELUS International with Baring Private Equity Asia holding the remaining 35%. For more information, please visit www.telusinternational.com.

Customer Service Representative

• Sep 2017 - Jun 2019

Travel assistance and daily communication with customers and various internal departmentsResponding to clients' requests vie email and phone and providing them with accurate information about their bookings and flights

Werkstudent

• Apr 2017 - Sep 2017

senior consultant-supervisor

• Jun 2015 - Oct 2016

Use of the CRM tool;Pre-sales and post-sales support;Shipping and returns procedure inquiries;Tax and payment terms inquiries;Product use, technical and warranty support;Order status and tracking inquiries;Order entry and follow up on our internal order management system;Submitting special price/volume requests;Work with channel sales teams Use of the CRM tool;Pre-sales and post-sales support;Shipping and returns procedure inquiries;Tax and payment terms inquiries;Product use, technical and warranty support;Order status and tracking inquiries;Order entry and follow up on our internal order management system;Submitting special price/volume requests;Work with channel sales teams