Experience

PopCash
• Romania
• Advertising Services
• 1 - 100 Employee
• Customer Support Specialist

  • May 2021 - Present


Blue Chameleon

• New Zealand
• IT Services and IT Consulting

• Customer Service Representative

  • Feb 2019 - May 2021

  Tasks and responsibilities: Delivers services to online casino customers by email and chat; Responds to customer uncertainties by delivering the necessary information; Solve problems by solving ambiguities; researches and finds solutions and scales unsolved problems; Involves management when necessary to solve the customer's problem; Communicates with management when site or system errors occur; Tasks and responsibilities: Delivers services to online casino customers by email and chat; Responds to customer uncertainties by delivering the necessary information; Solve problems by solving ambiguities; researches and finds solutions and scales unsolved problems; Involves management when necessary to solve the customer's problem; Communicates with management when site or system errors occur;



Mercury Research

• Romania
• Market Research
• 1 - 100 Employee

• Call Center Operator

  • Apr 2015 - Feb 2019

  Tasks and responsabilities: Creading of the work materials before the phone call to the respondents; Conteraction of the potential respondents and their selection according to the imposed criteria and eligibility filters; Completing the interview by respecting the imposed method. Tasks and responsabilities: Creading of the work materials before the phone call to the respondents; Conteraction of the potential respondents and their selection according to the imposed criteria and eligibility filters; Completing the interview by respecting the imposed method.


Telekom Romania
• Romania
• Telecommunications
• 700 & Above Employee
• Trade Sales

  • Sep 2013 - Feb 2014