Experience

ChannelSight

• Ireland
• Software Development
• 1 - 100 Employee

• Resource Manager

  • May 2016 - Present

  ChannelSight makes the world instantly shoppable. We help brands and retailers sell more. We help consumers shop more easily. We simplify the buying process for the consumer so they can instantly find the product they want, from the retailer they want. At the same time we give brands insights into buyer behaviour. These actionable insights show when, where and how to target consumers effectively. This drives an increase in sales, market share and ROI from all marketing activity. We believe in keeping it simple. With our Buy Now technology, customers get direct access to the product they want. Retailers get more customers on and off line. Brands sell more and build loyalty. It’s a win-win-win situation. And while all this is happening we’ll be pinpointing what’s driving sales across all digital platforms so that brands can make their marketing spend work even harder. Show less



Eirtight Technology

• Ireland
• Information Technology & Services
• 1 - 100 Employee

• Project Manager

  • Jul 2011 - Apr 2016

• Software Tester

  • Dec 2006 - Jun 2011

  Application testing, errors recording/follow-ups, recording new requests on a request management system.Authoring test suites and test cases based on the requests documents



SC c.a.r.u.s. Information Technology Romania

• PROJECT MANAGER

  • Dec 2005 - Nov 2006

  Gather customer requests.Write requests, plan changes.Editing Help documents for applications.Software deliveries.Customer feed-back recording.Collaborated with development team in solving customer raised problems.

• DEPLOYMENT MANAGER

  • Jun 2005 - Nov 2006

  Deployment Plan authoring and management, evaluation and monitoring.Authoring delivery documents, delivery notes and release notes. Customer release management. Software package kit proof check.

• INTERNAL AUDITOR

  • Mar 2005 - Nov 2006

  Participating in editing the quality assurance manual and the necessary procedures. Periodically auditing processes. Identify and record non-conformities related to customers services and the quality system in Customer Support Department. Verify the effectiveness of solutions in correcting non-conformities.

• TEST MANAGER

  • Jan 2005 - Jun 2005

  Authoring and follow-up of the test plan.Authoring the acceptance plan. Evaluating test results.

• CUSTOMER SUPPORT

  • Dec 2004 - May 2005

  Customer support, record and solve customer incidents. cES application training. Help authoring.Collaborated with development team in solving customer raised problems

• TESTER, TESTER ANALYST

  • Sep 2003 - Nov 2004

  Application testing, errors recording/follow-ups, recording new requests on a request management system.Authoring test suites and test cases based on the requests documents.Authoring automated test scripts in Rational Robot Test