Experience

EMS & Associates

• Ireland
• Business Consulting and Services
• 1 - 100 Employee

• Office administrator/PA

  • Mar 2019 - Present

• Quality Assurance Manager

  • 2016 - Mar 2019

  Responsible for ensuring a product or service meets the established standards of quality including reliability, usability, and performance.• draft quality assurance policies and procedures• interpret and implement quality assurance standards• evaluate adequacy of quality assurance standards• devise sampling procedures and directions for recording and reporting quality data• review the implementation and efficiency of quality and inspection systems• plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality• document internal audits and other quality assurance activities• investigate customer complaints and non-conformance issues• collect and compile statistical quality data• analyze data to identify areas for improvement in the quality system• develop, recommend and monitor corrective and preventive actions• prepare reports to communicate outcomes of quality activities• identify training needs and organize training interventions to meet quality standards• coordinate and support on-site audits conducted by external providers• evaluate audit findings and implement appropriate corrective actions• monitor risk management activities• responsible for document management systems• assure ongoing compliance with quality and industry regulatory requirements Show less



Drogheda Homeless Aid Association.Ltd

• Drogheda, County Louth

• Office administrator

  • Jul 2015 - Dec 2016

  also Health and Safety Coordinator also Health and Safety Coordinator



Drogheda Homeless Aid Association

• Office Administrator

  • Jul 2015 - Dec 2016

  • Updating in collaboration with Management the Policies and Procedures of the organisation • Assisting Management with Annual Regulatory Return and other compliance documentation • Assisting Management in research for tenders compilation of reports • Providing administrative support for managers and staff in different areas of the company’s work • Dealing with suppliers and general enquiries by phone and email, as required • Attending meetings, taking minutes and keeping notes • Updating staff records/databases and also compiling and maintaining all records of donations received by Drogheda Homeless Aid • Ordering and maintaining stationery and equipment and general office duties • Organising, storing and filing of documents and computer-based information. • Maintaining payroll using Thesaurus payroll software, and preparing and submitting P30’s P35’s and P45’s • Preparing monthly management accounts in conjunction with internal accountant • Using a variety of software packages, such as Microsoft Word, Excel, etc., to produce correspondence, documents presentations, spreadsheets and databases • I also performed tasks HR Department.  Health and Safety Coordinator: • Coordinate with the manager on development and implementation of DHA’s procedure and policies. • Develop, implement and maintain a safety policy handbook and site-specific policies that are required by law • Monitor, revise, and implement ongoing updates in safety –specific policies and procedure • Performed internal audits related to Occupational Health and Safety Management, reported on problems identified and ensuring that preventive or corrective action was taken • Correct any deviations from Occupational Health and Safety System Standards and monitor performance • Informed management about any non-compliance issues and proposing plans for improvement • Assist in new employee orientation training on DHA Policies and Procedures. Plan, develop and implement safety training Show less