J.Miguel Falcón

Project Lead at Plan International Ghana
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Contact Information
Location
Accra, Greater Accra Region, Ghana, GH
Languages
  • Inglés Full professional proficiency
  • Francés Elementary proficiency
  • Italiano Elementary proficiency
  • Spanish Native or bilingual proficiency

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Iñigo Iriarte

Miguel is an excellent asset for any company, he is the best Sales Development Representative i have ever worked with, generating top qualified leads which were very easy to close by any of the team sales members. His ability to persuade people as well as his knowledge, helped the team to go extra mile in order to meet and exceed targets. Commercially astute, he used to exceed targets before the deadline. I would always recommend Miguel for any company due to he is a really good team player with great values and ethics. I hope to work with Miguel in the near future.

John Sandle

Miguel proved to be a determined and resilient team member. His language and organisational skills were a huge asset to the team together with his positive attitude and overall high levels of motivation. He was particularly effective in his leadership, planning, and delivery of numerous training sessions to the Drinking Water and Sanitation Committee and focus groups with youth and women in the community. I would happily work with Miguel again.

LinkedIn User

3 words come to mind when I think about Miguel: intelligence, professionalism and hard work. Not only that but he was always a very positive influence and a key member of the team. We understood how lucky we were to have him and I am sure that, any company working with Miguel in the future will feel the same way.

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Credentials

  • Transforming education in Challenging Environments
    UCL
    Aug, 2022
    - Sep, 2024
  • Digital transformation of megapolises: from zero to #1 in UN digital e-government ranking
    HSE University
    Jun, 2022
    - Sep, 2024
  • Motivating Gen Z Learners: What Parents and Teachers Need to Know
    Nanyang Technological University Singapore
    Jun, 2022
    - Sep, 2024
  • Best Practice Farming for a Sustainable 2050
    The University of Western Australia
    May, 2022
    - Sep, 2024
  • ICT in Primary Education: Transforming children's learning across the curriculum
    University of London
    Mar, 2022
    - Sep, 2024
  • Municipal Solid Waste Management in Developing Countries
    École polytechnique fédérale de Lausanne
    Mar, 2022
    - Sep, 2024
  • Sustainable Digital Innovation
    EIT Digital
    Mar, 2022
    - Sep, 2024
  • Project Management for Development Professionals
    Plan International
    May, 2021
    - Sep, 2024
  • Anti-Terrorism and Money Laundering Policy
    Plan International
    Nov, 2020
    - Sep, 2024
  • Data Privacy Basic Training
    Plan International
    Nov, 2020
    - Sep, 2024
  • Safeguarding Essentials
    Humanitarian Leadership Academy
    May, 2020
    - Sep, 2024
  • Development Projects Management - InterAmerican Development Bank
    edX
    May, 2016
    - Sep, 2024
  • Climate Change Mitigation in Developing Countries - University of Cape Town
    Coursera Course Certificates
    Mar, 2016
    - Sep, 2024
  • Financial Markets - Yale University
    Coursera Course Certificates
    Mar, 2016
    - Sep, 2024
  • Introduction to Macroeconomics - University of California, Irvine
    Coursera Course Certificates
    Feb, 2016
    - Sep, 2024
  • Water Resources Management and Policy - University of Geneva
    Coursera Course Certificates
    Feb, 2016
    - Sep, 2024
  • Certificate in Advanced English
    University of Cambridge
    Dec, 2012
    - Sep, 2024
  • IELTS (International English Language Testing System)
    British Council, IDP and University of Cambridge
    Nov, 2012
    - Sep, 2024
  • First Certificate in English
    University of Cambridge
    Oct, 2012
    - Sep, 2024
  • TOEFL (Test of English as a Foreign Language) Internet-base Test (IBT)
    Educational Testing Services (ETS)
    Apr, 2012
    - Sep, 2024
  • Preliminary English Test
    University of Cambridge
    May, 2006
    - Sep, 2024

Experience

    • Ghana
    • Non-profit Organizations
    • 1 - 100 Employee
    • Project Lead
      • Nov 2022 - Present

      As the Project Lead for the Team UP project, I lead Plan International Ghana’s Education Outcome Fund intervention. This involves: • Programme Management: coordinating the development of tools/templates linked to the programme (evaluation TORs, reporting etc.). • Programme Planning: Ensuring the planning of the different implementation steps and defining programme priorities based on planned activities and the efficient use of resources. • Programme Strategy: Providing strategic leadership in development, review and roll out of the EOF Project and coordinate all consortium partners. • Representation and coordination: Serve as the primary interface for key education donors, in coordination with the Country Director and the Heads of Programme. • Financial and donor compliance: Ensuring programme compliance to donor contract and partner agreements by Consortium members. • Business Development: Actively participating in and contribute to new and innovative business development opportunities and programme partnerships/consortiums in Ghana. • Management and Operations: Providing overall management and coordination of all work streams including Community, and Operations in the mobilisation and delivery of program results • Human Resources: Directly line-managing the project team leads providing coaching, mentoring and quality assurance of their work Show less

    • Education Specialist and Interim Project Lead
      • May 2022 - Nov 2022

      As the Education Specialist and Interim Team Leader for the Team UP project, I support Plan International Ghana to design and develop the intervention for the Education Outcomes Fund project. This has involved leading and supporting a wide arrange of areas such as: • Education and Project Design: Develop the detailed project workplan and educational design. • Human Resource: Supporting HR on the staffing and organigram development, advising on the needed human resources for this project, and developing staff’s capacity. • M&E: Working with the M&E manager for Plan Ghana and CNO, alongside Instiglio to inform the development of the Project’s Performance Management System. • Operations and finance: Supporting the set up of the project in the organisation’s system and managing the program budget, • Project fundraising and development: Developing a winning project bid and networking with other donors (FCDO, UNICEF, JICA, Tony Blair Institute) to actively seek new funding opportunities. • Strategy and stakeholder engagement: Liaising with key stakeholders and donor (EOF, MoE - GEOP, SPs) to maintain productive working relationships. Show less

    • MGCubed Project Manager
      • Oct 2019 - Jan 2022

      (Formerly at Varkey Foundation) Making Ghanaian Girls Great! (MGCubed) project is part of the Girl Education Challenge Fund for Transition (GEC-T) programme funded by DFID. MGCubed is Ghana’s first interactive distance-learning project with 72 public schools in 2 regions in Ghana (Volta and Greater Accra). The Project reaches 18,000 beneficiaries and it aims to support marginalized girls to improve learning outcomes in Numeracy and Literacy and to transition to Junior High School in a sustainable manner. As a Project Manager, I am responsible for: - Management and Operations: Managing up to 40 Ghanaian teachers, technicians, M&E officer and field staff. - Policy and Programme Management: Contribute to the implementation of the project’s goals on sustainability, transition and learning outcomes. - Stakeholder Management: Developed and maintained good relationships with key GES stakeholders (Girls Education Unit, Regional and District Education Offices) for the implementation of the project. - Donor Reporting: Developed and submitted timely quarterly and annual donor reports according to requirements of the Fund Manager. - Children Welfare: Overviewed the compliance of child protection and do no harm standards in accordance with donor standards and contributed to the periodic review of VF CP policy in line with donor requirements. - Monitoring and Evaluation (M&E): Overview the development of monitoring tools and supervised termly project monitoring for quality data collection and the external evaluation. - Budgeting and Procurement: Managed program budget and reviewed request and retirements of project team to ensure compliance and appropriate spending. Show less

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • MGCubed Project Manager
      • May 2018 - Oct 2019

      Making Ghanaian Girls Great! (MGCubed) project is part of the Girl Education Challenge Fund for Transition (GEC-T) programme funded by DFID. MGCubed is Ghana’s first interactive distance-learning project with 72 public schools in 2 regions in Ghana (Volta and Greater Accra). The Project reaches 18,000 beneficiaries and it aims to support marginalized girls to improve learning outcomes in Numeracy and Literacy and to transition to Junior High School in a sustainable manner. As a Project Manager, I am responsible for: - Management and Operations: Managing up to 40 Ghanaian teachers, technicians, M&E officer and field staff. - Policy and Programme Management: Contribute to the implementation of the project’s goals on sustainability, transition and learning outcomes. - Stakeholder Management: Developed and maintained good relationships with key GES stakeholders (Girls Education Unit, Regional and District Education Offices) for the implementation of the project. - Donor Reporting: Developed and submitted timely quarterly and annual donor reports according to requirements of the Fund Manager. - Children Welfare: Overviewed the compliance of child protection and do no harm standards in accordance with donor standards and contributed to the periodic review of VF CP policy in line with donor requirements. - Monitoring and Evaluation (M&E): Overview the development of monitoring tools and supervised termly project monitoring for quality data collection and the external evaluation. - Budgeting and Procurement: Managed program budget and reviewed request and retirements of project team to ensure compliance and appropriate spending. Show less

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Project Manager
      • Nov 2016 - May 2018

      Awutu Winton Senior High School (managed by EDP Trust, a U.K. registered charity) is located in the Central Region of Ghana. In partnership with the Government of Ghana, the school provides high quality education for free to 480 needy youths within the local area, who otherwise would not have the means to further their education. I was responsible for: - Human Resources: Responsible for managing up to 50 Ghanaian teaching/non- teaching/administrative/security staff, and up to 3 international volunteers on an ongoing basis. - Financial Soundness: Managed annual operational budget of over $150,000 USD. - Infrastructure Overview: Coordinated contractors and sub-contractors to manage $70,000 USD worth of infrastructure development and maintenance at project site. - Designed and implemented various data-oriented procedures to administrative, and financial operations. - Negotiated land-conflict resolution with traditional leaders and The Regional House of Chiefs. - Facilities management of student boarding houses, swimming pool complex, and others. - Internal Communications: consistent, effective communications with the Board of Directors in the U.K.; holding regular, weekly meetings with the Headmaster (HM) to ensure that his management of the academic elements of AWSHS are to the highest standards. - Partnership Development and Fundraising: maintaining good relations and creating new links with local and national bodies and the private sector; promotion of fundraising within Ghana by forging links with multinationals and other large companies in Accra and engaging them in the project. - Monitoring and Evaluation: Ensuring EDP remains accountable to the Board of Directors and overseeing student admissions and coordinating entrance exams. Show less

    • Australia
    • Technology, Information and Internet
    • 700 & Above Employee
    • Sales Development Representative
      • Mar 2016 - Sep 2016

      SiteMinder leads the hotel distribution technology space, constantly challenging the status quo to provide innovative cloud-based products that allow hotels to connect with their customers. Recognized by Deloitte Technology's Fast 50 list for the fifth consecutive year, SiteMinder works with 20,000 hoteliers in 160 countries. Accomplishments: - Sourcing opportunities and canvassing potential clients via cold calling: 75 calls per day and generated 283 new outbound business opportunities in 7 months (202,14% monthly average required target). - High quality conversion of the opportunities generated: 85 closed won cases. - Top SDR of the EMEA Region from March 2016 to Q3. Skills gained: -Team Work and Prospecting:Orchestrate discussions with senior execs around their prospecting needs. -Time management and resilience skills: Overcame daily call targets (75 calls per day) and generated at least 1 new business opportunities a day. - Negotiation skills and Client Management: Account management and client relations and retention. - Competitor analysis: Gathering industry data and analyzing spend patterns to highlight the potential for future growth. Leverage CRM tools to prospect into specific geographic territories and sectors. - Communication skills on the phone: Communicating new products to potential clients and arranged demonstration. - Business development: Proven ability to maximize sales opportunities by creating professional sales script and building rapport with new prospects and also existing customers. Show less

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • ICS Volunteer
      • Sep 2015 - Dec 2015

      Accomplishments: - Trained 5 members of the local water committee in water management, sanitation and hygiene practices. - Managed and ran events on hygiene and water related issues with more than 100 members of the community. - Trained 2 local entrepreneurs to set up their own eco-latrine business. - Edited the Raleigh group blog in English and Spanish and a 5 minutes film about the ICS Raleigh programme. Skills gained: - Public speaking abilities: I facilitated focus groups, community trainings and awareness-raising activities on WASH topics. - Event planning and project management skills: I developed logframes and coordinated the project work during two weeks. - In depth knowledge of WASH projects. - Fundraising skills: Previous to my departure, I ran different events and fundraised £850 to support the project. - Networking: I managed to build the trust between church leaders and our organisation. - Stakeholder management often involving community members. Show less

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Freelance Marketing Researcher
      • Jun 2014 - Sep 2014

      Accomplishments: - Wrote detailed reports and presented results. - Briefed interviewers and researchers. - Advised senior management on how to best use research findings. - Developed a prioritized list of tactical and strategic recommendations to redesign our client’s’ B2B communication plan. - Organised and arranged meetings between our clients in Japan and 3 potential partners in Europe Skills gained: - Researching skills on marketing and business to business communications. - Client communication. Show less

    • Nigeria
    • Real Estate
    • Communications and Impact Assessment Intern
      • Feb 2014 - Apr 2014

      Accomplishments: - Improved impact assessment frameworks and reformulated the communication strategy. - Created Impact Assessment reports with key insights to improve PYE’s ability to track impact. - Redesigned our digital communication plan to improve the information and data provided in the corporate website. Skills gained: - CRM software management (SalesForce): I used SalesForce to liaise with clients and evaluate our impact. - Digital Communication skills: I redesigned the information and data provided in the corporate website. - Client management: I dealt with former clients through newsletters and follow up surveys. - Administrative support: I helped the office with data-entry tasks. Show less

    • Spain
    • Real Estate
    • Administrative Assistant
      • Sep 2012 - Aug 2013

      Accomplishments - Improved office efficiency and customer service by overhauling previously haphazard filing system. Skills gained : - Interpersonal communication skills through working with different sorts of people such as farmers and international suppliers. - Analytical ability improved through working on database reports. Accomplishments - Improved office efficiency and customer service by overhauling previously haphazard filing system. Skills gained : - Interpersonal communication skills through working with different sorts of people such as farmers and international suppliers. - Analytical ability improved through working on database reports.

Education

  • School of Oriental and African Studies, U. of London
    Master's Degree, Development Studies
    2013 - 2015
  • Facultad de Comunicación Universidad de Sevilla
    Bachelor’s Degree, Journalism
    2008 - 2013
  • Universidad ORT Uruguay
    Journalism
    2011 - 2012
  • Salesianos de la Santísima Trinidad
    High School, Bachillerato de Humanidades
    2006 - 2008
  • Sagrado Corazon de Sevilla

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