Experience

Affinity

• Portugal
• IT Services and IT Consulting
• 200 - 300 Employee

• Incident Problem Manager

  • Nov 2021 - Present

  Lisboa, Portugal Problem Manager @ GALP



Konica Minolta Business Solutions Portugal

• Portugal
• Information Technology & Services
• 100 - 200 Employee

• Team Leader Local Infrastructure Deliver

  • Nov 2020 - Nov 2021

  Lisboa, Portugal Team Leader on a Cluster team in Portugal, Spain and Italy



Stefanini EMEA

• Belgium
• IT Services and IT Consulting
• 700 & Above Employee

• PMI Iberian Service Manager

  • Aug 2018 - Nov 2020

  Lisboa e Região, Portugal - Managing a team with 15 people in 2 different Services for Iberia - Managing Assets - Manage client expectations - Managing and Delivering Global and Local Projects and Deployments - Managing Migrations - Supporting different areas of business LAW, MARKETING, Manufacturing, Administration, IS, Sales force...etc - Implementing improvements

• Service Leader in PMI Portugal for End user Support

  • Nov 2015 - Aug 2018

  Lisboa e Região, Portugal - Managing Assets - Manage client expectations - Managing and Delivering Global and Local Projects and Deployments - Managing Migrations - Supporting different areas of business LAW, MARKETING, Manufacturing, Administration, IS, Sales force...etc - Implementing improvements