Miguel Munoz

Customer Service Representative at Texas A&M University-Corpus Christi
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • CompTIA Network+ (N10-008) Cert Prep: 1 Understanding Networks
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • CompTIA Network+ (N10-008) Cert Prep: 2 The Physical Network
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Windows 10: Supporting Users Essential Training
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Wireshark: VoIP
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Business Etiquette: Phone, Email, and Text
    LinkedIn
    Jul, 2022
    - Oct, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Customer Service: Knowledge Management
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics
    LinkedIn
    Nov, 2019
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Customer Service Representative
      • Oct 2011 - Present

  • Coastal Bend Odd Jobs
    • Corpus Christi, Texas Area
    • General Contractor
      • Feb 2009 - Oct 2011

      Repairperson, mechanic, home repair & remodeling, lawn care & landscaping, & brick & tile. Repairperson, mechanic, home repair & remodeling, lawn care & landscaping, & brick & tile.

    • Technical Lead
      • Jun 2008 - Feb 2009

      Installed & Maintained Space Net satellite equipment. Responsible for van, satellite equipment, & pictures of work. Installed & Maintained Space Net satellite equipment. Responsible for van, satellite equipment, & pictures of work.

  • Alterman Management Group Inc
    • San Antonio, Texas Area
    • Telecommunications Technician
      • Nov 2007 - Feb 2008

      Install & maintain voice & data, structure cabling, security & access control, wireless access points, video & surveillance systems. Install & maintain voice & data, structure cabling, security & access control, wireless access points, video & surveillance systems.

  • Accord Human Resources
    • Oklahoma City, Oklahoma Area
    • Telecommunications Technician
      • Jun 2006 - May 2007

      Sub-contractors for Mas-Tech (DirecTV) Installed, Maintain, & Troubleshoot DirecTV satellite equipment. Worked in the Coastal Bend area. Responsible for DirecTV truck & equipment Sub-contractors for Mas-Tech (DirecTV) Installed, Maintain, & Troubleshoot DirecTV satellite equipment. Worked in the Coastal Bend area. Responsible for DirecTV truck & equipment

  • Vaughn Energy Services
    • Corpus Christi, Texas Area
    • Wireline Field Engineer
      • Oct 2005 - Jan 2006

      Vaughn Energy Services supplies a range of directional survey services and technologies to the oilfield industries. Our products and services include high accuracy electronic survey tools, slim hole north seeking rate gyro survey tools and miniature electronic multishot survey tools. We offer high accuracy electronic survey tools and instruments for the wellbore survey applications. Survey Engineering Services Monel Collar Rental Electric Line Truck Services & Rental Braided Line Skid Units. Wireline operator was responsible to operate & maintain wireline truck & equipment. On call, 24/7 could be on location for weeks

  • Adecco Staffing
    • Tucson, Arizona Area
    • Telecommunications Technician
      • Oct 2004 - Dec 2004

      Work site Tucson Medical Center & the University of Tucson Medical. Installed, repaired, & troubleshoot Cat 5e & Cat 6 cables Work site Tucson Medical Center & the University of Tucson Medical. Installed, repaired, & troubleshoot Cat 5e & Cat 6 cables

  • Staffing Solutions
    • Tucson, Arizona Area
    • Technician
      • Feb 2004 - Oct 2004

      Telecom Sub contractor at Raytheon was responsible for installing, repairing, & troubleshooting of Raytheon network. Was frequently ask to preform Lead Tech responsibilities. Security clearance Telecom Sub contractor at Raytheon was responsible for installing, repairing, & troubleshooting of Raytheon network. Was frequently ask to preform Lead Tech responsibilities. Security clearance

  • Source One Network Solutions
    • Madison, Wisconsin Area
    • Technical Lead
      • Jul 2000 - Oct 2003

      IT, Maintenance, & Construction Management for Multi-Location Businesses. Facility Services, Life Cycle Field Services, & POS for Nationwide Companies. Lead a 4-man crew that traveled the U.S.A in a ford econoline van replacing Cat 3 data cable with Cat 5e in national retail chains. Responsible for upgrade all pos, ncr scanners, registers, & pc's. Installed network racks, routers, & switches, interaction with Store Managers IT, Maintenance, & Construction Management for Multi-Location Businesses. Facility Services, Life Cycle Field Services, & POS for Nationwide Companies. Lead a 4-man crew that traveled the U.S.A in a ford econoline van replacing Cat 3 data cable with Cat 5e in national retail chains. Responsible for upgrade all pos, ncr scanners, registers, & pc's. Installed network racks, routers, & switches, interaction with Store Managers

  • US Army
    • Augusta, Georgia Area
    • Multichannel Transmission Systems Operator-Maintainer
      • Jul 1996 - Jun 2000

      A multichannel transmission systems operator-maintainer works directly on equipment that communicates through more than one channel. They are responsible for the maintenance check of these devices, antennas and associated equipment MOS 31R A multichannel transmission systems operator-maintainer works directly on equipment that communicates through more than one channel. They are responsible for the maintenance check of these devices, antennas and associated equipment MOS 31R

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