Experience

Foodstuffs New Zealand

• New Zealand
• Retail
• 1 - 100 Employee

• Senior UX Designer

  • Jan 2022 - Present



Auckland University of Technology

• New Zealand
• Higher Education
• 700 & Above Employee

• Lecturer

  • Mar 2019 - Present

  • Paper leader in an interdisciplinary undergraduate program (Teaching Award 2020)• Teaching design thinking, systems thinking, and decolonizing design. • Developing in-person and online course material and innovative assessment• Supervising student projects and mentoring first-year teachers.• Consistently high teaching evaluations (can be provided).

• Doctoral Candidate

  • Sep 2017 - Present

  My research builds on the idea of pluriversal design. I am developing a toolkit to design for sustainability considering how different people use products.



TenX

• New Zealand
• Consumer Services
• 1 - 100 Employee

• Design Researcher

  • Jul 2021 - Sep 2021

  Research sprint to develop and validate concepts to improve customer services. The research techniques used include Cognitive mapping, Critical incident analysis, and Kano model. Research sprint to develop and validate concepts to improve customer services. The research techniques used include Cognitive mapping, Critical incident analysis, and Kano model.



Learningworld Design

• New Zealand
• E-learning
• 1 - 100 Employee

• Design Researcher

  • Jun 2021 - Aug 2021

  Design sprint to create resources for language learning and appreciation of multiculturalism. Design sprint to create resources for language learning and appreciation of multiculturalism.



Comunica La Ciudad

• Design Researcher

  • Jan 2016 - Dec 2016

  Research to develop and validate digital products for urban mobility. The research techniques used include Contextual inquiries, Diary studies, and Design sprints. Research to develop and validate digital products for urban mobility. The research techniques used include Contextual inquiries, Diary studies, and Design sprints.



Instituto Nacional de Bellas Artes-INBA

• Mexico
• Artists and Writers
• 100 - 200 Employee

• User Researcher

  • Jan 2014 - Dec 2014

  Research to enhance the experience in museums and art galleries. The research techniques used include User testing, Stakeholder interviews, and Service Safari. Research to enhance the experience in museums and art galleries. The research techniques used include User testing, Stakeholder interviews, and Service Safari.



Mini-Green, AC & Innovación y Proyectos Bambú, SC

• Designer

  • Jan 2011 - Dec 2013

  Product design processes based on ethnographic research. The research techniques used include Participant observation, interviews, and surveys. Product design processes based on ethnographic research. The research techniques used include Participant observation, interviews, and surveys.