Miguel Jackson
IT Technician at Grinding Media South Africa- Claim this Profile
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English Native or bilingual proficiency
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Afrikaans Limited working proficiency
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Zulu -
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Xhosa -
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Sotho -
Topline Score
Bio
Credentials
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Certificate of Completion: CSS Fundamentals
SoloLearnAug, 2016- Sep, 2024 -
National Senior Certificate (Matric)
UmalusiAug, 2016- Sep, 2024 -
Certificate of Completion: HTML Fundamentals
SoloLearnJun, 2016- Sep, 2024 -
Introduction to CIP
OPSWAT AcademyAug, 2023- Sep, 2024
Experience
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Grinding Media South Africa
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South Africa
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Mining
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1 - 100 Employee
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IT Technician
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Nov 2022 - Present
* Design procedures for the use of IT resources * Advise management with the goal of making the appropriate IT decisions and choices * Provide technical support to all employees * Design, plan, and execute training on the use of systems and networks * Install and configure hardware equipment and software programs * Oversee, track and measure system and network performance * Perform troubleshooting and execute needed repairs * Execute different maintenance activities when needed * Review and develop security-related contract documents * Work with other IT professionals to ensure the upholding of IT standards * Perform other ad-hoc projects or tasks as assigned Show less
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CONSOLIDATED IT SUPPORT
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Junior IT Technician
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Jan 2021 - Oct 2022
My main duties involve: 1. Providing technical assistance to users to resolve computer issues by answering questions, maintaining the network, computer equipment and software. 2. Monitor, troubleshoot faults, diagnose and maintain computer systems and networks. 3. Speak to clients either in person, over the phone, to help set up systems or resolve issues. 4. Provide support for the roll-out of new applications. 5. Test and evaluate new technology. Software I provide support for: 1. Office 365 2. Microsoft Exchange 3. Mimecast 4. Active Directory 5. Syspro 7. Exec Qdocs Show less
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Administrative Assistant & Covid-19 Contact Tracer
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May 2020 - Jan 2021
I work at Villa Heidi, Ekurhuleni Health District in Germiston. My main roles include filing, sorting and capturing data of positive Covid-19 cases in Ekurhuleni. I also do direct calls to positive patients to check on their health. I work at Villa Heidi, Ekurhuleni Health District in Germiston. My main roles include filing, sorting and capturing data of positive Covid-19 cases in Ekurhuleni. I also do direct calls to positive patients to check on their health.
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Ekurhuleni West College
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United States
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Media and Telecommunications
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1 - 100 Employee
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Volunteer Junior Technician
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Apr 2018 - Mar 2020
Currently configure some of the computer labs at the college. Reinstall windows on computers, configure network for the lab and connect printers to the network as well. Currently configure some of the computer labs at the college. Reinstall windows on computers, configure network for the lab and connect printers to the network as well.
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Education
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2017 - 2019
Ekurhuleni West College
National Certificate (Vocational), Information Technology and Computer Science -
2011 - 2015
Barnato Park High School
High School, Biology/Biological Sciences, General
Community
