Experience

Schroeder Design Build

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Jan 2020 - Present

  - Support and manage highly-productive field team, trades and subcontractors-Coordinate material delivery, storage and returns-Drive department results to ensure on-time job completion on budget, and happy clients-Assist in pre-production project preparation-Review pre-production job estimates; assist with RFPs-Perform some duties as a Project Developer-Serve as a liaison between field staff and office staff-Serve as a Schroeder Design/Build ambassador with clients, manufacturers, trades, contractors and subcontractors



Mid-Atlantic Waterproofing

• Service Manager

  • Feb 2019 - Jan 2020

  • Diagnosing issues with previous installations and waterproofing products/systems• Scheduling, training, and assigning service technicians to jobs• Experience developing service summary reports• Inventory and placing orders• Providing customer service• Upselling services and products• Assisting with repair and replacement of products/systems• Developing solutions for job efficiency • Assisting general manager with employee oversight and job proficiency



FAR Better Remoddeling, LLC

• Service Manager

  • Jan 2018 - Jan 2020

  · Attend and participate in meetings with clients · Generate proposals for clients · Construct detailed contracts· Coordinate and schedule jobs · Brief employees on job process· Maintain written and oral communication with potential and existing clients· Project management· Oversee employees within the workplace · Installing flooring and delivering materials



Nu Look Home Design

• United States
• Consumer Services
• 1 - 100 Employee

• Inside Sales Representative

  • May 2017 - Dec 2017

  · Call current and prospective customers to set appointments for in-home estimates· Asses customer needs and coordinate appropriate services· Promote products and up-sell · Meet team sales goals· Manage customer information · Participate in company sponsored training programs



Tony's Floors, LLC

• Customer Service Specialist

  • Jul 2015 - Apr 2017

  · Coordinate meetings with potential clients · Provide quotes and estimates · Project management · Customer service point of contact· Close sales· Upsell and collect referrals· Installing flooring and delivering materials



Stevenson University

• United States
• Higher Education
• 500 - 600 Employee

• Fitness Center Assistant

  • Jan 2014 - May 2015

• Intramural Sports Referee

  • Sep 2012 - Dec 2014



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Service Agent

  • May 2014 - Jan 2015

  - Initiated and maintained conversation with customers after having picked them up from a shop or their homes as well as when dropping them off- Followed proper procedure to get car ready for rental- Assisted at different locations when staff was running short



Office Depot

• United States
• Retail Office Equipment
• 700 & Above Employee

• Sales Representative

  • May 2012 - Aug 2012

  - Distributed items received to proper location in store - Scanned items to check inventory- Greeted and Helped customers in answering any questions they may have about products- Assisted at different locations when their staffing was running low