Miguel Flores

College Associate Professor - Organizational behavior psychology at Universidad Latina de Costa Rica
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Contact Information
us****@****om
(386) 825-5501
Location
Costa Rica, CR
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
Skills

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Maria Alexandra Centeno

Recomiendo ampliamente a Miguel Flores. Es un profesional integro con amplios conocimientos en al área de la Psicología así como los Recursos Humanos. Alta capacidad de adaptación al cambio, adaptable al nivel cultural del paciente, Sabe transmitir profesionalidad y seguridad así como también Valora y determina los objetivos del paciente.

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Credentials

  • 4Beyond Performance - Talent attraction and development using neuroscience (Practitioner certified)
    4B For Beyond
    Feb, 2023
    - Oct, 2024
  • Human Capital Circle - Best corporate practices for people and business / International Executive Certification
    Aden Business School
    Dec, 2022
    - Oct, 2024
  • Educational Innovation and Instruccional Design Certification
    Universidad Latina de Costa Rica
    Dec, 2021
    - Oct, 2024
  • Professional Trainer International Certification
    Asociación Iberoamericana de Formación y Certificación AC
    Nov, 2021
    - Oct, 2024
  • HCMBOK® 3G Practitioner
    Human Change Management Institute
    Jul, 2020
    - Oct, 2024
  • HCMP® 3G Expert Professional
    Human Change Management Institute
    Jul, 2020
    - Oct, 2024
  • Business Chemistry Practitioner Certification (Deloitte Global / Deloitte GreenHouse)
    Deloitte
    Feb, 2019
    - Oct, 2024
  • Six Sigma Yellow Belt International Certification
    Universidad Latina de Costa Rica
    Jul, 2017
    - Oct, 2024
  • Academic Author / Psychology Researcher
    Universidad Nacional de Costa Rica
    Dec, 2019
    - Oct, 2024

Experience

  • Universidad Latina de Costa Rica
    • Costa Rica
    • Higher Education
    • 100 - 200 Employee
    • College Associate Professor - Organizational behavior psychology
      • Jul 2020 - Present

      Master´s degree professor for the following courses: Organizational Behavior Psychology, Environmental Psychology and Corporate Training Programs Design. Invited lecturer for Corporate Mental Health, Leadership for Human Development and Human Capital Best Practices free seminars. Main achievements: - Over 85/100 score teaching performance. - Instructional design model application for an applied corporate research approach. - Academic coaching program for exponential learning (data analytics, reporting, document’s structure and formal writing). Show less

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Human Capital Consultant
      • Oct 2017 - Apr 2023

      Talent acquisition end to end process, organizational change management (people, processes, technology, client – communities), training & development, instructional design, corporate research – insights, diversity, equity and inclusion (culture alignment, best practices implementation, leadership performance enhancement).Main achievements: - HR recruitment and selection workforce best practices model implementation for multinational pharmaceutical company (More than 400 leading and staff roles for LATAM, USA, Poland and Hungary). - Instructional designer (material – content), face to face – virtual training session planning and skills development coaching for a global retail company for Central America operations (CR, NI, SV, GT) and 600 employees.- Change management coordinator (people strategy and technical methodology) in charge of communication alignment, workforce initiative implementation planning and skills training with three Shared Services Center of pharmaceutical, retail and food – beverages companies.- DEI SME in charge of organizational culture transformation strategies, corporate model design, inclusive policies for workforce wellbeing and best practices within an international manufacturing company based in Mexico and 8,000 direct employees.- More than 480 psychometric assessments for an important public finance institution in Central America using competencies-based interviews and detailed reports (personality trends, gaps closing strategies, performance enhancement plan). Show less

    • Human Capital Consulting (Internship)
      • May 2017 - Sep 2017

      Talent acquisition end to end process support.

  • GBM
    • Costa Rica
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional Human Capital Analyst - Organizational Development (Internship)
      • Mar 2016 - Jul 2016

      Soft skills development (training programs) of the company's internal personnel, as well as support in recruitment activities, through selection interviews (competencies based). Soft skills development (training programs) of the company's internal personnel, as well as support in recruitment activities, through selection interviews (competencies based).

  • Instituto Autónomo Hospital Universitario de Caracas (Venezuela)
    • Caracas, Venezuela
    • Psychologist
      • Jun 2012 - Apr 2014

      Pre-post-surgical patients’ psychological guidance, preparation of patients reports of the Surgery Service, supervision of psychology interns, institutional community service mentoring and academic research. Main achievements: -More than 560 patients assessed under medical expert supervision. -4 interns in charge. -Implementation of a psychological basic training program for medical specialists. Pre-post-surgical patients’ psychological guidance, preparation of patients reports of the Surgery Service, supervision of psychology interns, institutional community service mentoring and academic research. Main achievements: -More than 560 patients assessed under medical expert supervision. -4 interns in charge. -Implementation of a psychological basic training program for medical specialists.

  • Compañía Multiservicios RC, C.A.
    • Caracas, Venezuela
    • Human Resources Analyst
      • Dec 2009 - Apr 2012

      Recruitment & selection processes through psychological tests / competencies (assessment center), staff training and preparation of candidate reports. Main achievements: -Assessment center model implementation for team leaders role. -More than 670 hired positions, most of them for a telecommunication international company (active recruitment, prescreening, offering). -New hr procedures implementation for local operations. Recruitment & selection processes through psychological tests / competencies (assessment center), staff training and preparation of candidate reports. Main achievements: -Assessment center model implementation for team leaders role. -More than 670 hired positions, most of them for a telecommunication international company (active recruitment, prescreening, offering). -New hr procedures implementation for local operations.

Education

  • Universidad Latina de Costa Rica
    Master's degree, Industrial and Organizational Psychology
    2014 - 2016
  • Universidad de Costa Rica
    Degree in Psychology ("Licenciatura"), Homologation degree
    2014 - 2014
  • Universidad Central de Venezuela
    Degree ("Licenciatura"), Psychology
    2005 - 2012

Community

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