Experience

The Editory Collection Hotels

• Portugal
• Hospitality
• 1 - 100 Employee

• Head of Hospitality Operations

  • Dec 2022 - Present



PORTO PALÁCIO Congress Hotel & SPA by The Editory

• Portugal

• Hotel General Manager

  • Dec 2022 - Apr 2023



AQUALUZ Lagos, Suite Hotel & Apartments

• Lagos; Portugal

• General Manager

  • Jan 2016 - Feb 2023

  Hotel Daily Management and Reporting; Performance Evaluation and Cost Controlling; Historical positive results achived regularely. Product Upgrade, Maintenance & Positioning. Health Club Management Comercial and Revenue Business Enhancement; Hotel Daily Management and Reporting; Performance Evaluation and Cost Controlling; Historical positive results achived regularely. Product Upgrade, Maintenance & Positioning. Health Club Management Comercial and Revenue Business Enhancement;



Turicasais, S.A.

• Melgaço - Portugal

• GM

  • Apr 2008 - Jan 2016

  Hotel Daily Management; Budgeting and Reporting; HR Performance Evaluation; Sales, Marketing & Strategy; Quality and Guests Satisfaction SPA Products - Representation and Sales Events and Web Presence; Project Development; New Concepts Creation; Feasibility Studies; Product Launching; Multi Business Management Hotel Daily Management; Budgeting and Reporting; HR Performance Evaluation; Sales, Marketing & Strategy; Quality and Guests Satisfaction SPA Products - Representation and Sales Events and Web Presence; Project Development; New Concepts Creation; Feasibility Studies; Product Launching; Multi Business Management



Grupo Casais

• Portugal
• Construction
• 700 & Above Employee

• Tourism Operations Officer

  • Apr 2008 - Jan 2016

  Feasibility Studies; Development; Board Member at "Termas de Melgaço Medical SPA" since it's creation. Other Clients Hotel Project, Development and Counseling; Feasibility Studies; Development; Board Member at "Termas de Melgaço Medical SPA" since it's creation. Other Clients Hotel Project, Development and Counseling;



CURA AQUAE, Termas de Melgaço, E.E.M.

• Melgaço - PORTUGAL

• Director

  • Dec 2010 - Jan 2015

  Project Conception & Development; Feasibility Study and Budgeting; Selection, Hiring and Training; Product Launching, Opening and Maintenance Plan; Sales, Marketing and Trade Shows; Daily Management & Reporting; Guests Satisfaction and Quality; Product Improvements and Updates. Fiscal, Legal and Health & Safety obligations Project Conception & Development; Feasibility Study and Budgeting; Selection, Hiring and Training; Product Launching, Opening and Maintenance Plan; Sales, Marketing and Trade Shows; Daily Management & Reporting; Guests Satisfaction and Quality; Product Improvements and Updates. Fiscal, Legal and Health & Safety obligations



Alto Minho Colour and Life

• Monção, Portugal

• Co-Founder & Board Member

  • 2013 - 2015

  Regional Promotional Association Regional Promotional Association



Corinthia Hotels Limited

• Hospitality
• 200 - 300 Employee

• GM

  • 2005 - 2008

  Hotel Daily Management & Operations; Budgeting, Cost Controlling, Reporting and Forecasting; Quality and Guest Satisfaction; HR & Training; Sales; Fiscal and Legal obligations related with the Power of Attorney Hotel Daily Management & Operations; Budgeting, Cost Controlling, Reporting and Forecasting; Quality and Guest Satisfaction; HR & Training; Sales; Fiscal and Legal obligations related with the Power of Attorney



Holiday Inn Azores

• Ponta Delgada - Azores, Portugal

• General Manager

  • 2001 - 2004

  Joined the Company with the Hotel under construction still Where possible, adapted final parts of the project, more towards that specific market needs. Selected and recruited the entire team. Participated and attended the "Project Opening Plan" as per Company standards. Product launch and opening on time. Hotel Daily Management, Cost Controlling, Budgeting, Reporting and HR. Quality and Guest Satisfaction "Hotel Quality Award Winner" within the Company and 85% of Average Guest Satisfaction Index Hotel winner of the "New Comer of The Year Award" Hotel Certified under the ISO 9000 regulations; Balance Score Card Implementation. Sales, Promotion and Performance - Remarkable First Year Occupancy Rate and ADR. Participation in other development projects: Existing, former Express by Holiday Inn Oeiras and Holiday Inn Porto - Boavista (to be developed). Show less



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• General manager

  • 1998 - 2004

  Hotel General Manager, Head of refurbishment, reorganization according to company standards & procedures and launching the new brand within that specific market. Hotel General Manager, Head of refurbishment, reorganization according to company standards & procedures and launching the new brand within that specific market.