Litigation Paralegal

• Oct 2020 - Present

Retail Sales Associate (Part time)

• Oct 2019 - Mar 2020

Offer exceptional customer service on the latest styles and trends to differentiate and promote the company brand. Greet and answer any customer questions regarding products, seasonal trends, sales and promotions to maximize customer satisfaction. Aid visual merchandisers by maintaining visual standards and create effective displays for my department. Keep the showroom clean and maintain neat, orderly product displays. Complete floor replenishment in a timely fashion to guarantee size availability. Balance the needs of multiple customers as well as showroom responsibilities simultaneously in a fast-paced retail environment. Process shipments and maintain stockroom standards. Process sales transactions, returns and exchanges in a time efficient manner. Cross-trained in floor management, cashier and stockroom operations.

Paralegal

• Feb 2018 - Jun 2019

Provided detainees and visitors with information regarding current State and Federal statutes and case law.Provided accurate and appropriate legal assistance to detainees who are acting pro se, while refraining from giving legal advice.Performed the functions of a notary public.Directed detainees and visitors to appropriate source materials so they may read laws and cases appropriate to their individual legal situation.Instructed legal research classes and provided training in the drafting of various motions and writs.Prepared monthly receiving, statistical and utilization reports.Supervision of law library clerks.

Litigation Paralegal

• Feb 2017 - Nov 2017

• Provided direct legal support to the Associate General Counsel, including but not limited to draft discovery requests, discovery responses, motions, subpoenas, notices and other pleadings, E-filing legal documents with Civil Circuit and Federal Courts as well as conduct legal research (Lawyerport)• Prepare witness list and have trial subpoenas served as well as prepare exhibits and trial binders in preparation for trial• Schedule witness and expert depositions as well as calendar management on all CMC’s and orders.• Gather records, police reports, medical records, medical bills, employee records, photos and any supporting evidence• Appear on behalf of Metra for Court appearances on routine motions• Review, index, organize and summarize documents produced by other parties and medical healthcare providers• General administrative support including but not limited to interviewing Metra employees on various cases, answering multi-lined phones, faxing, calendar management, data entry, type, proofread and edit/update various documents including memos, letters, emails, contracts, and spreadsheets

Litigation Paralegal

• Nov 2014 - Jan 2017

• Provide direct legal support to the Senior Litigation Attorneys, including but not limited to calendar management, data entry, type, proofread and edit/update various documents including memos, letters, emails, contracts, spreadsheets, pleadings and coordinating travel as well as lodging arrangements• Draft Motions and Notices as well as schedule hearings, depositions, mediations and arbitrations• Schedule and take notes during witness testimony and depositions• Prepare and send discovery requests, such as request for production, admissions and interrogatories• Prepare answers to initial and supplemental discovery requests including interrogatories and request for production.• Review, index, organize and summarize documents produced by all parties in discovery• Gather public records, police reports, medical records, medical bills and other supporting evidence

Litigation Paralegal

• Apr 2014 - Nov 2014

• Provided direct paralegal support to the Senior Attorney, including but not limited to interviewing potential clients, answering multi-lined phones, faxing, calendar management, data entry, type, proofread and edit/update various documents including memos, letters, emails, contracts, and spreadsheets• Conducted legal research as well as drafted discovery requests, discovery responses, motions and pleadings, E-filing legal documents with Civil Circuit and Federal Courts• Scheduled and took notes during witness testimony• Reviewed, indexed, organized and summarized documents produced by other parties and medical healthcare providers• Gathered public records, police reports, medical records, medical bills and other supporting evidence• Prepared demand packages to forward to insurance companies or defense attornies

Administrative Assistant, Medical Administrative Services

• Feb 2011 - Oct 2013

• Provided direct support to the Department of Mental Health, Medical & Dental Medicine, including but not limited to answering multi-lined phones, faxing, calendar management, processing payments, insurance verifications, and data entry• Managed patient accounts, billing and reporting financial information• Coordinated meetings including scheduling interviews, reserving meeting space and taking meeting minutes• Type, proofread and edit/update various documents including memos, letters, emails, contracts, and spreadsheets

Administrative Assistant

• Oct 2010 - Jan 2011

• Provided executive–level administrative support for the Vice Chairman of the Department of Medicine, including but not limited to answering multi-lined phones, faxing, calendar management, filing, processing payments, and data entry• Type, proofread and updated various documents including letters, emails, contracts, and spreadsheet• Coordinated meetings, interviews, events and other similar activities for the Chairman, including coordinating travel as well as lodging arrangements• Worked alongside management with customer service initiatives, including answering patient inquiries, resolving complaints, and providing patient assistance