Chief Support / Service Manager

• Jul 2022 - Present

Team Lead Services / Project Manager

• Jul 2013 - Jan 2023

IT project Manager and Team Leader within the deployment of AET Solutions (SafeSign, BlueX and ConsentID). Responsible for the implementation of international identity & access management, identity lifecycle management and digital signatures projects under eIDAS, QSCD and GDPR.Currently managing a technical security team in Porto office and deploying solutions worldwide but always keeping the focus in Latam and Europe business.Knowledge and certified on cybersecurity solutions like Certificate Authorities (Ascertia, QuoVadis, Entrust, MSCA, EJBCA, OpenSSL..) and Hardware Secure Modules (Utimaco, SafeNet Network HSM , Thales Nshield and Atos Trustway Proteccio). Show less

Technical Consultant

• Sep 2012 - Apr 2013

Technical consulting and implementation of PHC ERP solutions.Technical support to PHC partners and clients.Team Management and internal and external training on PHC produts.

Application Technical Support Specialist

• Feb 2012 - Sep 2012

Implementation of projects with PHC ERPPerform First and Second level support for all the PHC partners network.

Technical Consultant

• Nov 2010 - Oct 2011

Implementation and configuration of e-Gov and document management solutions; Requirements gathering and analysis for new products/services; End-Users training on ANO products; Software Tester for new ANO products and features; Internal documentation management and manuals development for the ANO applications. Monitoring and support to ANO Clients. Implementation and configuration of e-Gov and document management solutions; Requirements gathering and analysis for new products/services; End-Users training on ANO products; Software Tester for new ANO products and features; Internal documentation management and manuals development for the ANO applications. Monitoring and support to ANO Clients.