Mignon Smack
Administrative Assistant at Nurses Case Management- Claim this Profile
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Topline Score
Bio
Alison Preston
Mignon was a helpful co-worker who was able to multi-task, give good customer service, quickly learn new applications and troubleshooting techniques and fix incoming technical issues.
Alison Preston
Mignon was a helpful co-worker who was able to multi-task, give good customer service, quickly learn new applications and troubleshooting techniques and fix incoming technical issues.
Alison Preston
Mignon was a helpful co-worker who was able to multi-task, give good customer service, quickly learn new applications and troubleshooting techniques and fix incoming technical issues.
Alison Preston
Mignon was a helpful co-worker who was able to multi-task, give good customer service, quickly learn new applications and troubleshooting techniques and fix incoming technical issues.
Credentials
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Financial Literacy
Agape Christian Ministries -
Leadership Development
Agape Christian Ministries
Experience
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Nurses Case Management
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Mental Health Care
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Administrative Assistant
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Jul 2015 - Present
- Prepared vendor invoices and processed incoming payments. - Received, screened and routed incoming calls. - Provided complete meeting support including preparing materials and taking notes. - Completed weekly payroll for 200 employees - Leveraged advanced skills and training to support operational needs of multiple departments. - Coordinated office inventory by restocking supplies and placing purchase orders. - Preformed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations. - Monitored and screened visitors to verify accessibility to inter office personnel. - Supported HomeTrack program by preparing worksheets, communication materials and coordinating training meetings. Show less
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FirstCare Health Plans
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United States
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Insurance
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100 - 200 Employee
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Provider Data Specialist
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Jul 2013 - Jul 2015
-Trouble shoots issues that are sent to Provider Data Integrity from other departments -Assist the company on getting NCQAA and Texas Medicaid contracts. -Assist providers with credentialing into Commercial and Governmental programs -Enter and verify provider information that is sent to the Health Insurance Marketplace -Liaise with Account Management team to get access to Third Party Reporting -Liaise with Product team to ensure automated Adjuster adjustments have been properly completed -Responsible for ensuring campaigns are adjusted to Third Party Events and revenue figures with 100% accuracy -Master internal systems reporting knowledge -Master knowledge of external reporting -Trouble shoot basic reporting issues internally and within Third Party Reporting -Build relationships and work collaboratively with peers in each department -Support new team members in training on internal systems and processes Show less
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Staffmark
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Staffing and Recruiting
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1 - 100 Employee
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Operations Specialist
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Mar 2011 - Jun 2013
-Recruit, screen, interview, qualified, and refer job candidates for permanent placement openings based on criteria provided by the customer company. -Developed recruitment programs to attract applicants to fill specific job openings. -Provided advertising to various media companies. -Served as intermediary between employees and customers, evaluated attendance and performance of temporary employees. -Uses discretion and judgment to counsel and discipline employees related to performance issues. -Investigated, resolved and documented the resolution as appropriate to the satisfaction of the employee and customer. -Determined best methods to ensure Human Resources needs of the customer and the employee are met. -Received and qualified calls/walk-ins for prospective temporary employment. -Responsible for routing concerns of clients to appropriate recipients. Interviewed job candidates and ensured that application information was correct and complete. -Verified employment history and selected potential candidates. -Created and implemented development procedures for new hiring process pertaining to clients requesting 80 plus applicants. Show less
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Information Tech Specialist
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Nov 2007 - Feb 2011
•Provided technical assistance within the CSS group to over 2,200 stores Nationwide. •Resolve technical issues for customer facing applications in the stores. •Provide timely follow up and ticket resolution to the end customer. •Coordinate with various groups on the technical support desk to ensure technical issues are resolved in a timely manner •Provided technical assistance within the CSS group to over 2,200 stores Nationwide. •Resolve technical issues for customer facing applications in the stores. •Provide timely follow up and ticket resolution to the end customer. •Coordinate with various groups on the technical support desk to ensure technical issues are resolved in a timely manner
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Operations Specialist
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2004 - 2006
•Received and qualified calls/walk-ins for prospective temporary employment. •Responsible for routing concerns of clients to appropriate recipients. •Interviewed job candidates and ensured that application information was correct and complete. •Verified employment history and selected potential candidates. •Created and implemented development procedures for new hiring process pertaining to clients requesting 80 plus applicants. •Received and qualified calls/walk-ins for prospective temporary employment. •Responsible for routing concerns of clients to appropriate recipients. •Interviewed job candidates and ensured that application information was correct and complete. •Verified employment history and selected potential candidates. •Created and implemented development procedures for new hiring process pertaining to clients requesting 80 plus applicants.
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Education
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2000 - 2001
Austin Community College
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2012 - 2014
Virginia College-Austin
Paralegal
Community
