Juan Miguel Flores

Collections and Data Analyst at Bridge Access
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
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Credentials

  • TESDA Java Programming NC III
    ActiveLearning Inc.
    Oct, 2023
    - Sep, 2024
  • 6 Day Intern as Java Developer
    Xurpas, Inc.
    Sep, 2023
    - Sep, 2024
  • Spring Boot For Beginners
    Amigoscode
    Sep, 2023
    - Sep, 2024
  • Certificate of Participation
    Zuitt - Coding Bootcamp
    Apr, 2022
    - Sep, 2024
  • Python Quick Start
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Python vs. R for Data Science
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Career Entry Course for Software Developers NC IV using Java
    ActiveLearning Inc.
    Dec, 2015
    - Sep, 2024

Experience

  • Bridge Access
    • Philippines
    • Financial Services
    • 1 - 100 Employee
    • Collections and Data Analyst
      • Jan 2020 - Present

      ● Day-to-day management of all payment cycle activities in a timely and efficient manner ● Maintaining an accurate master file for collections, remittances and transactions for all clients. ● Coordinating with our partner companies for payment billings, collections and remittances on a per cut-off basis. ● Handling data clean up and reconciliations of our transactions versus the partner records. ● Spearheading projects for system improvement in terms of monitoring and processing collections. ● Developing processes of billing, payment collections, remittances and updating payments of our clients. ● Processing transactions of all clients such as savings, investments and refunds. ● Manage and monitor the transactions including debits and credits of the company's bank account for loans and savings. Show less

  • Bridge Southeast Asia
    • Philippines
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Data Analyst
      • Sep 2016 - Dec 2019

      ● Gathered data to analyze and create reports using Microsoft Power BI, Excel, and Google Analytics. ● Interpreted trends and patterns to come up with a useful information that helped in business decisions. ● Created sprint dashboard for analyzing and monitoring sprint status. ● Handled functionality checking of the platform to ensure the quality of service that will be marketed to clients. ● Assisted in addressing issues and queries of clients using different support channels such as Zendesk, Facebook, etc. Show less

  • ACC Technology Consulting, Inc.
    • Philippines
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support
      • Feb 2016 - Feb 2016

      Part - Time Printing of Ballots for the Philippine National Elections May 2016 ● Basic hardware troubleshooting (Laptops, Ubuntu Server, Barcode Scanners) ● Basic network wireless and wired troubleshooting ● Analyze, communicate and document issues ● Manage stakeholders in calm, critical and emergency situations Part - Time Printing of Ballots for the Philippine National Elections May 2016 ● Basic hardware troubleshooting (Laptops, Ubuntu Server, Barcode Scanners) ● Basic network wireless and wired troubleshooting ● Analyze, communicate and document issues ● Manage stakeholders in calm, critical and emergency situations

  • PCN Promopro, Inc. - Activations Promotions Marketing Merchandising Philippines.
    • Advertising Services
    • 100 - 200 Employee
    • Data Analyst
      • Mar 2010 - Jun 2015

      Office Based on Unilever Philippines Data Management: ● Extract and validate sales data in SAP Business Warehouse ● Maintain an accurate customer hierarchy database of National Supermarkets (Major Accounts Group) ● Analyze data variances and coordinate with area hubs ● Created an automated report template used in monitoring sales, trends, growth ● Generate Adhoc data requests from Customer Development personnel Major Accounts Group Administrative Work: ● Assisted in meetings preparation. Managed meeting schedules and room/equipment assignments. ● Handled production of presentation materials. ● Helped in the organization of workshops and trainings. Show less

  • TELUS International Philippines
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Support Representative
      • Nov 2009 - Jan 2010

      ● Handled US based clients. Delivered good customer service by assisting clients who are experiencing technical difficulties with their Dell computers. ● Handled US based clients. Delivered good customer service by assisting clients who are experiencing technical difficulties with their Dell computers.

Education

  • Don Bosco Technical College, Mandaluyong
    Bachelor’s Degree, Information Technology
    2005 - 2009

Community

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