Experience

ANCA Motion

• Australia
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Applications Engineering Team Leader

  • 2010 - Present

  Applications team at ANCA Motion delivers motion control solutions to OEM's including control systems, motors, drives, I/O devices, cables, GUI’s and wired gear trays. The team also provides Technical support, technology updates and documentation for the solutions we offer. I project manage and ensure that all involved are mindful of the delivery dates promised and communicate with customers and ensure that they get updated regularly and concerns responded in a timely manner.



HG Farley Laserlab Co Pty Ltd

• Mechanical or Industrial Engineering
• 1 - 100 Employee

• Service Manager / Laser Product Manager

  • 2000 - Jun 2010

  Over the many years with Farley Laserlab I became company's expert when it came to the Laser Product Solutions they manufactured. Together with my customer communications skills I oversaw the service team and was the key sales person for laser systems. As Laser Product Manager / Service Manager I was able to support customers from purchase through to integration as well as aftersales support leading to further sales as their confidence in the support provided.



Laser Lab International

• Service Engineer / Project Manager / Electrical Engineer

  • 1996 - 1999

  At Laserlab International I soon became the senior product trouble-shooter. I helped train new members of the service team as well as contribute to some engineering aspects of product design. I was the key contact for major clients and was supporting installations, commissioning and managed customer expectations. Having a strong customer focus meant that I was able to build long term relationships with customers during and after this role.