Mier Rannel

Applications Administrator at Aboitiz Power
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Contact Information
us****@****om
(386) 825-5501
Location
PH
Skills

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Credentials

  • rannel mier
    NobleProg
    Mar, 2019
    - Oct, 2024

Experience

  • Aboitiz Power Renewables Inc
    • Utilities
    • 1 - 100 Employee
    • Applications Administrator
      • Apr 2013 - Present

      Installed and maintain the company’s Customer Care & Billing System, Meter Data Management System and Work Asset Management System from Oracle, including Crystal Reports and in-house applications. Task includes performing daily system monitoring of the servers hardware performance and uptime, system application configurations, daily monitoring of CC&B/MDM batch jobs such as payment upload and meter read uploads. Configure the system like rate schedules and billing as well as apply patches as required by the business. Perform backup and restore for disaster recovery purposes. - Install, update, patch and troubleshoot financial and custom applications. - Technical configuration, setup and security administration for applications. - Monitor batch jobs. - Keep packages and custom software up and running. - Collaborate with users, software vendors, server and network administrators and developers to solve issues and achieve best practices. - Migration of software from the test environment to production and disaster recovery environment.

  • VISAYAN ELECTRIC COMPANY, INC.
    • Philippines
    • Utilities
    • 100 - 200 Employee
    • Technical Support
      • Jan 2005 - Mar 2013

      Performed installations, maintenance and repairs on company PCs’, Laptops and Printers. Provided Remote (VNC) as well as on-site service to end-users and resolve technical problems. Performed Operating System administration and maintenance on system servers including Windows and Linux and Fiber optic lines maintenance. - Maintained all desktops to include, updates, hardware issues, software issues, network issues, active directory. - Provided excellent customer support while providing technical assistance in an efficient yet friendly and patient manner. - Helped maintain servers on off-site location via remote desktop. - Troubleshot and resolved requests for software and hardware assistance, primarily coming in the form of e-mail and phone calls. - Assisted employees with system updates and problems. - Managed new company software rollout and configuration.

  • ThinkingTools BV
    • Netherlands
    • Internet Publishing
    • Computer Technician
      • Jan 2002 - Mar 2005

      Computer assembly, installation of softwares, troubleshooting and repair. - Resolved Windows and Internet Explorer issues on desktop and laptop. - Identified and removed computer viruses and malware and provided major repairs in accordance with outside vendors. - Repair of desktops, laptops and printers. Computer assembly, installation of softwares, troubleshooting and repair. - Resolved Windows and Internet Explorer issues on desktop and laptop. - Identified and removed computer viruses and malware and provided major repairs in accordance with outside vendors. - Repair of desktops, laptops and printers.

Education

  • Cebu Institute of Technology
    Bachelor’s Degree, Computer Science
    1997 - 2001

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