Mieka Fernandes

Customer Support Executive at NyalaZone Solutions Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Madgaon, Goa, India, IN

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Experience

    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Support Executive
      • Aug 2021 - Present

      Part of an "A" team that is helping deliver citizen services to one of the world’s top 25 most populace nations, using DCE (Digital Customer Experience- our cutting edge Enterprise CRM platform). An "Empathy First" approach is critical to any process with the end objective of delivering Consistent and Superlative "Customer Experience", but more so, while dealing with processes that help deliver Citizen Services. I take immense pride in having adopted this approach, which helps me in delivering a great Customer Experience! Show less

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Employer Relations Intern
      • Aug 2021 - Aug 2021

Education

  • Rosary College of Commerce & Arts
    Bachelor of Commerce (Honours), Accounting
  • St. Ann's High School - Tivim

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