Experience

British University of Bahrain
• Bahrain
• Education Administration Programs
• 1 - 100 Employee
• Desktop Support Engineer

  • Aug 2022 - Present

CMS IT Services
• India
• IT Services and IT Consulting
• 700 & Above Employee
• Desktop Support Engineer

  • Dec 2018 - May 2022


Apogee IT Services

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Desktop Support Engineer

  • Aug 2018 - Nov 2018

  Configuration of AD, Creating Users, Groups and assigning share security permission to respective users. Ability to monitor and analyze error and application logs to Identify problems and root causes. Responsibility of production support of Active Directory (AD), Domain users, Users, Group and given appropriate permissions, share the privileges to access LAN and Domain Environment. Configuration of AD, Creating Users, Groups and assigning share security permission to respective users. Ability to monitor and analyze error and application logs to Identify problems and root causes. Responsibility of production support of Active Directory (AD), Domain users, Users, Group and given appropriate permissions, share the privileges to access LAN and Domain Environment.



Turkblue Management Pvt.Ltd (TBM Growth) - Bangalore,

• Desk support engineer

  • Apr 2018 - Jul 2018

  Worked on O365 migration for an esteemed client of CMS IT Services.  Worked as team member of 5 and completed 4000 users to O365 successfully in 4 months  Configuring the printers with the desktops & laptops. Troubleshooting MS outlook issues. Basic hardware troubleshooting techniques. Worked on O365 migration for an esteemed client of CMS IT Services.  Worked as team member of 5 and completed 4000 users to O365 successfully in 4 months  Configuring the printers with the desktops & laptops. Troubleshooting MS outlook issues. Basic hardware troubleshooting techniques.



SoftenTechnologiesPvt,Ltd

• Network Support Engineer

  • Nov 2016 - Apr 2017

  Monitoring, Implementing and configuring network device and troubleshooting. Supporting firewalls to ensure network security. Secures network system by establishing and enforcing policies and defining and monitoring access. Monitoring, Implementing and configuring network device and troubleshooting. Supporting firewalls to ensure network security. Secures network system by establishing and enforcing policies and defining and monitoring access.