Experience

ZoomSystems

• United States
• Retail
• 1 - 100 Employee

• EU Network Monitoring Support

  • Mar 2019 - Present



forawalk

• Greece
• Software Development

• Founder, Copywriter

  • Oct 2016 - Present

  Founder and managing director. Content creator for startup’s digital presence. Founder and managing director. Content creator for startup’s digital presence.



WIND Hellas

• Greece
• Telecommunications
• 100 - 200 Employee

• NMC VAS/Core Operator Wind Hellas

  • Mar 2008 - Present

  Undertake the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire GSM,UMTS and Core Network, (mobile and fixed), AXE. Receive ,analyze, and resolve/escalate any raised problem of network failure or outage.-Monitoring & Maintenance of the nationwide mobile telephone network(HP Temip App/Ericsson OSR12/Huawei M2000 Monitoring tool for Huawei mobile network). -Monitoting antenna systems (RBS Stations - Base Stations and CoreNetworks). -Diagnosing, resolving and escalating network issues (Lotus Notes 6.5 rev. IBM)



hellas online

• Greece
• Telecommunications
• 100 - 200 Employee

• NMC Operator

  • Sep 2007 - Mar 2008

  Occupation or position held NOC OperatorMain activities and responsibilities - Monitoring Voice systems, IP/MPLS & Leased circuits using EMC Smarts / eHealth Live/ HP Temip Applications. - Escalating IP Network issues through the use of an inhouse Ticketing system application Name and address of; Type of business or sector Telecommunications Occupation or position held NOC OperatorMain activities and responsibilities - Monitoring Voice systems, IP/MPLS & Leased circuits using EMC Smarts / eHealth Live/ HP Temip Applications. - Escalating IP Network issues through the use of an inhouse Ticketing system application Name and address of; Type of business or sector Telecommunications



Forthnet S.A

• Customer Support Representative

  • Sep 2006 - Jun 2007

  Assessment and dispatching of ADSL related retail-client issues. Assessment and dispatching of ADSL related retail-client issues.



CDRInfo

• Hardware Reviewer - Journalist

  • Feb 2004 - May 2006

  Benchmarks design and implementation and comparisons authoring of optical media. Interaction with hardware companies’ representatives. Attended CEBIT Hannover convention. Benchmarks design and implementation and comparisons authoring of optical media. Interaction with hardware companies’ representatives. Attended CEBIT Hannover convention.