Experience

Novicell UK

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Development Director

  • Jan 2023 - Present

  Sales and marketing department London UK Scope: ● Strategic consultancy to facilitate key partner objectives and to assess and recommend on solutions yielding maximum exposure and growth, whilst closely aligning with stakeholders at all levels ● Sourcing new opportunities via existing and new clients, to further promote and market the scale of solutions available with bespoke frameworks ● Analysing data from internal and external sources in order to formulate strategies and proposals Show less



Agoda

• Singapore
• Software Development
• 700 & Above Employee

• Senior Market Manager

  • Oct 2016 - Dec 2022

  In Partner Services Department London UK - Agoda is a Booking Holding Company Scope: June 2020: Senior Level Strategic Account Management for the UK market ● Acting as a consultant to our key partners and stakeholders to assist in realizing external and internal objectives ● Formulation of tests and proof of concepts to facilitate experimentation and to identify if the hypothesis is positive for further company wide implementation ● Quantitative and qualitative data research and extraction to facilitate our partners and stakeholders with market insight, trends and opportunities via which strategies are designed accordingly March 2019: Team Lead for On-boarding & Partner Development on a Pan-European level ● Managed of a team of 6 which grew to 12 as part of a test to identify and measure the ROI in acquiring new partners and conducting account management at scale ● Alongside stakeholders, in charge of setting and implementing strategies and to present on the results accordingly and to quickly implement changes when required ● In charge of recruiting and other HR aspects such as bespoke training programs, motivating, coaching and quarterly and annual performance reviews October 2016: Account Manager in the German & UK markets ● Consultancy driven account management of a bespoke portfolio of accounts conducting F2F meetings and presentations, to assess client objectives and build solutions accordingly ● Using a data driven approach to align recommendations with both internal and external goals Additional Note: Since 2019, been the acting Ethics Ambassador for Agoda.com Europe, which entails promoting and teaching the Booking Holdings code of conduct, and the commitment in getting results the right way – alongside being the go-to person when potential conflicts and compliance related matters arise. Show less



Berjaya Hotels & Resorts

• Malaysia
• Hospitality
• 100 - 200 Employee

• Sales & Marketing Manager

  • May 2010 - Sep 2016

  Revenue & Marketing Department, London UK - Berjaya is part of the Berjaya Berhad Company Scope: Headed up the department with 2 direct reports ● In charge of reviewing existing and new offline and online sales, marketing and revenue strategies alongside evaluating the ROI and executing accordingly ● Acting as an ambassador via attending networking events, participating in trade-shows, exhibitions etc. to promote and increase awareness and revenue of the product ● Managed the HR activities for the department, including recruitment, training and monthly performance reviews Show less



Castleton

• Sales & Marketing Manager

  • Jul 2009 - May 2010

  Sales & Revenue Department, London UK - Part of Castle Management Scope: Headed up the department with 2 direct reports ● Conceptualized, built and devised the department with to enhance product awareness, alongside the HR functions for the 2 head-counts in the team Sales & Revenue Department, London UK - Part of Castle Management Scope: Headed up the department with 2 direct reports ● Conceptualized, built and devised the department with to enhance product awareness, alongside the HR functions for the 2 head-counts in the team



Expotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Account Manager

  • Jan 2004 - Apr 2009

  Sales Department, London UK - Since 2012, Expotel has been part of Capita PLC Scope December 2006: Strategic account manager in the UK market ● Managing a bespoke portfolio of companies in consolidating their bespoke travel management requirements, in line with their objectives ● High-end data analysis and reporting to make recommendations, alongside identifying leakage to both an internal and external audience and present accordingly ● Managed a sub-team consisting of 2 head-counts responsible for managing high value SME accounts, would conduct the usual HR activities accordingly January 2004: Business Development Executive in the UK market ● Identifying the key audience and segments to whom the solution and product supplied would be beneficial ● Organizing events, alongside participating in trade-shows, exhibitions to promote and increase awareness of the company and solutions available Show less



Various Companies

• London, England, United Kingdom

• Freelance Research Executive (Quantitative & Qualitative)

  • Jul 2003 - Jan 2004

  Operated out of the various R&D departments or agents when out-sourced Scope: ● Operating on varies projects for companies such as Oracle, Estee Lauder & Colgate, Identifying trends alongside consumer behavior Operated out of the various R&D departments or agents when out-sourced Scope: ● Operating on varies projects for companies such as Oracle, Estee Lauder & Colgate, Identifying trends alongside consumer behavior