mickovski nenad

Head of Customer Success at Launch Control
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Contact Information
Location
Belgrade, Serbia, RS

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Head of Customer Success
      • Jul 2022 - Present

      Leading a team of 11 people, setting up processes, helping customer Onboarding, identifying the best practices, automating Customer Success, mapping the customer journey, developing customer engagements

    • Customer Success Manager
      • Feb 2022 - Present

      Onboarding customers, helping them using the app, teaching them best practices, analysing the account usage, etc.

    • Customer Support Specialist
      • Nov 2021 - Present

Education

  • School of Catering And Tourism
    High School Diploma, Hospitality
    2003 - 2006

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