Experience

Mo' Mucha

• Beverage Manufacturing
• 1 - 100 Employee

• Booch Meister

  • May 2022 - Present



Talentsoft

• Software Development
• 100 - 200 Employee

• Customer Succes Manager

  • Mar 2019 - Present



SecureLogin

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success

  • Sep 2018 - Mar 2019

• Sales and Marketing

  • Oct 2017 - Nov 2018

  Helping this beautiful SaaS product grow!



Across Health

• Belgium
• Business Consulting and Services
• 100 - 200 Employee

• Account Director and Senior Digital Marketing Consultant

  • Aug 2015 - Jul 2017

  - Pitching and presenting our proposition to senior management of large healthcarecompanies;- Maintaining close relationships with our A-clients and further expand the business;- Creating account specific strategies and sales plans;- Responsible for creating omnichannel marketing plans for our customers. - Pitching and presenting our proposition to senior management of large healthcarecompanies;- Maintaining close relationships with our A-clients and further expand the business;- Creating account specific strategies and sales plans;- Responsible for creating omnichannel marketing plans for our customers.



Spotler

• Spain
• Software Development
• 1 - 100 Employee

• Interim sales

  • Apr 2015 - Aug 2015

  Spotler develops and supplies e-mail marketing automation software named MailPlus and helps more than 5,000 users in the Netherlands to achieve results in e-mail marketing and marketing automation. Spotler provides the software, but also offers all the services required to successfully start with e-mail marketing automation and achieve better results. Of course, we train our users and they can depend on our real-time support department if they need any help regarding MailPlus. Spotler originated after Blinker and MailPlus joined forces. --



WebinarGeek

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• Co-Founder

  • Jul 2012 - Apr 2015

  As co-founder of the company I was responsible for growth and defining the company’s strategy with my partner. As co-founder of the company I was responsible for growth and defining the company’s strategy with my partner.



Republic M!

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Callcenter Manager

  • May 2009 - Jun 2012

  Republic M! is an innovative digital agency focusing on healthcare clients.As callcenter manager my main tasks were:- Supervise 45+ call agents and 2 supervisors- Accomplishes call center human resource objectives- Preparing call center performance reports by collecting, analyzing, andsummarizing data and trends- Responsible for overall training and formulating out of the box callscripts- Weekly connecting with and reporting to our key clients Republic M! is an innovative digital agency focusing on healthcare clients.As callcenter manager my main tasks were:- Supervise 45+ call agents and 2 supervisors- Accomplishes call center human resource objectives- Preparing call center performance reports by collecting, analyzing, andsummarizing data and trends- Responsible for overall training and formulating out of the box callscripts- Weekly connecting with and reporting to our key clients



EDM

• Real Estate

• Channel Campaign Manager Telemarketing

  • Nov 2008 - May 2009

  Binnen de klantwervingsopdrachten die door EDM worden uitgevoerd was ik verantwoordelijk voor het verkoopkanaal telemarketing. Belangrijkste taken binnen deze functie waren:• Het initiëren en zelfstandig uitvoeren van telemarketing activiteiten via externe partners. Verantwoordelijk voor de uitvoering binnen de afgesproken criteria (timing/kwaliteit/kwantiteit etc.).• Het opstellen van scripting en verzorgen van trainingen op locatie.• Het analyseren en rapporteren van de resultaten van de lopende campagnes.• Het sturen van externe callcenters op basis van overeengekomen KPI’s.



KMG Consulting B.V.

• Netherlands
• Business Consulting and Services
• 1 - 100 Employee

• Accountmanager

  • 2007 - Aug 2008

• Teamleider callcenter

  • 2005 - 2006