Mickaila Reggie Matei

Virtual Assistant at Virtual Done Well
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Contact Information
us****@****om
(386) 825-5501
Location
PH
Languages
  • English Professional working proficiency
  • Tagalog -
Skills

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Bio

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Credentials

  • Top Agent of the Month
    -

Experience

  • Virtual Done Well
    • Australia
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Virtual Assistant
      • Mar 2016 - Present

      * Manage contact lists and customer spreadsheets * Maintain a calendar and set up appointments * Handle billing and accounting * Email Management/Filtering * Handle client inquiries by phone or e-mail * File Management (organizing files using Dropbox etc) * Following up with clients/customers (sending thank you and other reminder emails) * Manage and update Social Media Accounts * Manage contact lists and customer spreadsheets * Maintain a calendar and set up appointments * Handle billing and accounting * Email Management/Filtering * Handle client inquiries by phone or e-mail * File Management (organizing files using Dropbox etc) * Following up with clients/customers (sending thank you and other reminder emails) * Manage and update Social Media Accounts

  • BDA Partnership
    • Singapore
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Specialist
      • Nov 2013 - Dec 2015

      * Deliver prepared sales talks, reading from scripts that describe our services, in order to persuade potential customers to purchase a product or service. * Contact businesses by telephone to promote our services. * Explain the product or service to potential customers * Schedule appointments for our Business Consultant to meet with prospective customers. * Obtain customer information including names, address and contact number Lead Generation/Appointment Setting, Data Acquisition, Drive to Event, Market Research, Telemarketing, Online and Social Media Marketing, Customer Service. Show less

  • Fullybooked
    • Region XI - Davao, Philippines
    • Customer Service
      • Jun 2011 - Mar 2012

      * Provides excellent customer service for all customer needs and purchases * Responsible for the ordering of books. * Inputs data electronically to be used for the ordering of books * Take inventory * Order and maintain books, magazines and other bookstore supplies * Arrange and display books on shelves and counters * Organize books according to defined categories (children books, travel, fiction, non fiction) * Maintain and update bookstore database * Maintain long term relationships with other bookstore clerk, customers and members of community * Load and unload merchandise and verify invoices * Handle forms such as invoices, journal vouchers, book vouchers and catalog orders * Solve customer complaints * Assists the Bookstore Manager in preparing for book buy-back. Show less

Education

  • Mindanao Medical Foundation College
    Bachelor of Science in Nursing
    2004 - 2008
  • Assumption College, Davao
    High School
    1998 - 2002

Community

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