Experience

Bold Metrics Inc.
• United States
• Software Development
• 1 - 100 Employee
• Frontend Engineer

  • Jul 2022 - Present


AXS

• Design

• Ticketing Manager

  • May 2016 - Aug 2021

  ➢ Validated QA environment code releases by testing Back Office features for end users.➢ AXS Recognition: Awards - Be The Spark, (2) Bring Your A Game; Work directly contributed tothe successful renewal of the City of Denver contract for AXS in 2020.➢ Managed all aspects of onsite ticketing operations for the City of Denver’s live events acrossseveral venues while adhering to AXS and clients’ procedures and policies.➢ Developed high level of expertise on AXS systems in order to execute timely results throughout the online ticket sales lifecycle.➢ Thrived in fast-paced environment and leveraged channels such as Fresh Desk, Jira, Slack and Microsoft Office for high severity requests and escalations Show less

• Box Office Assistant

  • Mar 2015 - May 2016

  ➢ Resolve ticketing issues while maintaining positive interactions with customers.➢ Balance drawer to ensure the sales audit correlates with the money count each night.➢ Managed the box office at the JAS Aspen Labor Day Experience.



Sparta Foods

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Warehouse Manager

  • Sep 2013 - May 2016

  ➢ Process orders for distribution from inbound invoices. ➢ Manage inventory to guarantee warehouse is properly stocked. ➢ Deliver product in a timely matter to businesses along the front range. ➢ Process orders for distribution from inbound invoices. ➢ Manage inventory to guarantee warehouse is properly stocked. ➢ Deliver product in a timely matter to businesses along the front range.



AEG Live

• United States
• Performing Arts

• Box Office Attendant

  • May 2013 - May 2016

  ➢ Represent AEG Live in a positive fashion while helping customers with their ticketing requests and issues.➢ Communicate through email with ticketing management to confirm scheduling, company news, event changes and ticketing changes.➢ Manage ticket sales on Ticketmaster and Out Box ticketing systems. ➢ Count cash flow making sure my sales balance after each shift.➢ Organize will call and guest list tickets so they are readily available when customers come to the window.➢ Assist venue and ticketing managers with any ticketing concerns that may occur. Show less

• Street Team Promoter

  • Mar 2013 - May 2013

  ➢ Coordinated with street team director to discuss promotional strategies.➢ Implement promotional strategies in the most frequented neighborhood in Denver for concert goers.➢ Maintained goodwill with local business owners to ensure an ongoing display of AEG Live events.➢ Promoted to box office attendant.



The Denver Post Underground Music Showcase

• Box Office Manager

  • Mar 2015 - Jul 2015

  ➢ Discuss strategies that will be implemented during the festival with other management staff. ➢ Supervise volunteers making sure that they follow the correct UMS box office procedures. ➢ Handle all back-end ticket preparations using the Ticketfly ticketing system. ➢ Discuss strategies that will be implemented during the festival with other management staff. ➢ Supervise volunteers making sure that they follow the correct UMS box office procedures. ➢ Handle all back-end ticket preparations using the Ticketfly ticketing system.



Radio Milwaukee

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Street Team Promoter and Administrative Support

  • Apr 2012 - Oct 2012

  ➢ Ran promotional booths at local concerts and festivals. ➢ Coordinated with artist/band managers to get signed posters and other merchandise for Radio Milwaukee promotional giveaways. ➢ Processed listener donations to help Radio Milwaukee achieve their financial goal. ➢ Followed up with past members to inform them of donation opportunities. ➢ Ran promotional booths at local concerts and festivals. ➢ Coordinated with artist/band managers to get signed posters and other merchandise for Radio Milwaukee promotional giveaways. ➢ Processed listener donations to help Radio Milwaukee achieve their financial goal. ➢ Followed up with past members to inform them of donation opportunities.