Project Coordinator

• May 2016 - Present

Administrative Assistant

• May 2016 - Present

Customer Care Specialist

• Apr 2013 - Jun 2016

Trainer: Provide support and accurate information to new hires, create training presentations, generate detailed personnel notes on trainees.Assist: Field calls from other employees that have information or process questions, need help dealing with difficult customers, or have technical questions regarding their shift start times or breaks.Customer Care Representative: Assist customers with order entry, answer product questions, enter feedback into fillable SharePoint forms. Received Certificate of Appreciation for providing excellent customer service.

Project Assistant

• Feb 2015 - May 2016

I assist Administrative Professionals in several departments with various tasks. In the Communications office I am responsible for putting together monthly board meeting packets. In the Payroll office I help with check mailing, document processing, and converting paper files to electronic files. In the Business office I assist with student refund checks and filing. I also assist in other areas, such as setting up board rooms for meetings and display cases in the bookstore.