Michelle Crowe

Functional Manager at UC Innovation
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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5.0

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Alfredo Ng-Palacol

Michelle was responsible for the Salesforce Center of Excellence (COE) at HireRight. Michelle had responsibility of setting the strategic vision and roadmap as well as making sure that her team executed on that vision. She is very knowledgable on all aspects of Salesforce from both a business perspective but also from the technical configuration. She was great to work with and brought tremendous value to HireRight.

LinkedIn User

Michelle has been instrumental to my growth at HireRight from day one. I started over 2 years ago as a Sales Support Intern and have been overwhelmed by the continuous support that I receive from her. I have yet to really understand the difference between a manager and a leader until I started working with Michelle. She does more than manage, she’s an amazing leader. The main difference, for me, is that a manager maintains whereas a leader develops. As I have been told, there are two kinds of people in the workforce: the one that goes into work, clocks in, clocks out then goes home and one that goes into work each day wanting to make a difference. Michelle is the latter of the two. She is very project-oriented and puts her trust in her team that things will get done. She is always available for assistance when needed but allows the team she manages to learn by motivating and continuing to push them to reach their full potential. Michelle continued to motivate and support me in my new role as a Sales Support Rep. She pulled me into projects that she felt I would be a great fit or projects she knows that would interest me. She continues to push me out of my comfort zone and her confidence in me encourages me to involve myself into more projects that I wouldn’t typically find myself in. Even on her busiest days, Michelle always manages to find time to answer any questions that I may have. Through watching her manage various tasks and projects I learned how to prioritize my own. I found my time with Michelle very valuable as it was during these times that I am able to learn new skills, address areas of improvement as well as discuss career development goals. She has been a great mentor and I can say without a doubt that should we be an incredible addition to any team.

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Credentials

  • Conga Level 1 Composer Certification
    -
    Jul, 2018
    - Nov, 2024
  • Salesforce Certified Service Cloud Consultant
    -
    Jul, 2018
    - Nov, 2024
  • Salesforce Certified Sales Cloud Consultant
    Salesforce
    Jan, 2014
    - Nov, 2024
  • Salesforce Certified Administrator
    Salesforce
    Sep, 2010
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Functional Manager
      • Jan 2021 - Present

    • Business Analyst
      • Sep 2018 - Jan 2021

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Consultant
      • Jan 2015 - Aug 2018

    • United States
    • Human Resources Services
    • 700 & Above Employee
    • Manager of Field Operations
      • May 2012 - Jan 2015

    • Sr Sales Operations Analyst
      • Jun 2011 - May 2012

    • United States
    • Software Development
    • 200 - 300 Employee
    • Sales Analyst
      • Jul 2010 - Jun 2011

    • OEM Account Manager
      • Sep 2005 - Jun 2010

      Inside sales representative selling to OEM customers.

    • United States
    • Semiconductor Manufacturing
    • 1 - 100 Employee
    • Product Manager
      • May 2004 - Sep 2005

Education

  • USC Marshall School of Business
    Bachelor of Science, Business
    2000 - 2004

Community

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