Michelle Pretty-Pickering
Business Development Director at Premier BPO, LLC.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Dave Shapiro
Michelle is an extremely hard working, intelligent, problem solving, team player. In the four years I have worked with Michelle, she has been a tremendous asset to the organization and contributed to our significant growth. She is always willing to learn new things and take on new projects. Her growth professionally has been amazing. I highly endorse Michelle for any business endeavor she choses to pursue and am fully confident she'll be successful in everything she is given the opportunity to do in the future.
Eric Litster, MBA
Energy in a bottle, see Michelle. I appreciate Michelle's energy, enthusiasm, and her attention to detail. She has an uncanny ability to ensure the smallest and often times most important details are not forgotten. She is a great support when I have had the opportunity to work with her. I recommend her work and look forward to continue working with her!
Dave Shapiro
Michelle is an extremely hard working, intelligent, problem solving, team player. In the four years I have worked with Michelle, she has been a tremendous asset to the organization and contributed to our significant growth. She is always willing to learn new things and take on new projects. Her growth professionally has been amazing. I highly endorse Michelle for any business endeavor she choses to pursue and am fully confident she'll be successful in everything she is given the opportunity to do in the future.
Eric Litster, MBA
Energy in a bottle, see Michelle. I appreciate Michelle's energy, enthusiasm, and her attention to detail. She has an uncanny ability to ensure the smallest and often times most important details are not forgotten. She is a great support when I have had the opportunity to work with her. I recommend her work and look forward to continue working with her!
Dave Shapiro
Michelle is an extremely hard working, intelligent, problem solving, team player. In the four years I have worked with Michelle, she has been a tremendous asset to the organization and contributed to our significant growth. She is always willing to learn new things and take on new projects. Her growth professionally has been amazing. I highly endorse Michelle for any business endeavor she choses to pursue and am fully confident she'll be successful in everything she is given the opportunity to do in the future.
Eric Litster, MBA
Energy in a bottle, see Michelle. I appreciate Michelle's energy, enthusiasm, and her attention to detail. She has an uncanny ability to ensure the smallest and often times most important details are not forgotten. She is a great support when I have had the opportunity to work with her. I recommend her work and look forward to continue working with her!
Dave Shapiro
Michelle is an extremely hard working, intelligent, problem solving, team player. In the four years I have worked with Michelle, she has been a tremendous asset to the organization and contributed to our significant growth. She is always willing to learn new things and take on new projects. Her growth professionally has been amazing. I highly endorse Michelle for any business endeavor she choses to pursue and am fully confident she'll be successful in everything she is given the opportunity to do in the future.
Eric Litster, MBA
Energy in a bottle, see Michelle. I appreciate Michelle's energy, enthusiasm, and her attention to detail. She has an uncanny ability to ensure the smallest and often times most important details are not forgotten. She is a great support when I have had the opportunity to work with her. I recommend her work and look forward to continue working with her!
Credentials
-
Life Insurance Licensed
-Jul, 2009- Oct, 2024 -
Variable Annuities
-Jul, 2009- Oct, 2024 -
HIPAA Certified
-Sep, 2008- Oct, 2024 -
Health & Accident Licensed
-Sep, 2008- Oct, 2024
Experience
-
Premier BPO, LLC.
-
United States
-
Outsourcing and Offshoring Consulting
-
100 - 200 Employee
-
Business Development Director
-
Nov 2021 - Present
-
-
-
DialAmerica
-
United States
-
Outsourcing and Offshoring Consulting
-
700 & Above Employee
-
Director Of Business Development
-
Feb 2020 - Oct 2021
-
-
-
Dialog Direct
-
United States
-
Outsourcing/Offshoring
-
700 & Above Employee
-
Director, Business Development Operations & Salesforce Administrator
-
Jan 2014 - Feb 2020
-
-
Account Executive
-
Aug 2013 - Feb 2020
-
-
Business Development Manager, Insurance & Financial Vertical
-
Mar 2011 - Aug 2013
Insurance Dialogue sells, services, retains and enrolls Health and Life Insurance, Medicare, and Property & Casualty (P&C) consumers on behalf of Insurance carriers, agencies and third party administrators. In addition, Insurance Dialogue also provides services of sales and support for lead generation on mortgages, credit card activation, loss mitigation and short sales, consumer lending mortgages, insurance products sold on behalf of financial institutions to their consumers/members, claims handling, documentation tracking, Health Insurance & P&C sales and customer support. As a division of Dialogue Marketing, Insurance Dialogue brings to bear over 30 years of contact center experience. Our suite of insurance specific products and services make insurance companies more efficient, productive and profitable by striving to create personalized interactions, leveraged technology, and advanced business processes. Show less
-
-
Medicare Insurance Supervisor
-
Sep 2008 - Mar 2011
Managed teams from 2-100 Licensed Health Insurance agents for multiple Insurance Carriers. Inbound and outbound telesales, customer care, lead generation, claims handling and specialize in Medicare products.
-
-
Health Insurance Sales Rep
-
Sep 2008 - Jul 2010
Handled inbound and outbound calls for multiple insurance carriers to manage customer experience, claims support, quote, up sell/cross sell, and enrollment of Medicare products and policys.
-
-
Education
-
2000 - 2004
Anchor Bay High School
-
2008 -
Oakland Community College
Business Management
Community
