Michelle Prado

Chief Operating Officer at Return on Ideas
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Contact Information
us****@****om
(386) 825-5501
Location
Decatur, GE
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Portuguese Limited working proficiency

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Richard Lorenc

Michelle is one of the most organized, conscientious, hard-working people I've ever worked with. If you want an event or program planned thoroughly where everyone knows where they need to be at what time (and that's fun and educational as well), she's your woman!

Matt Day

I've worked with Michelle on numerous, large scale events and consider her one my go-to people when putting together an event production team. She has a tremendous attention to detail and is one of the best problem-solvers I've worked with. What I most appreciate about Michelle is her ability to take care of her team WHILE executing her work at a very professional level. I consider myself blessed when her hand is on any project I'm involved with.

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Credentials

  • Professional Scrum Master 1
    Scrum.org
    Sep, 2022
    - Nov, 2024
  • Advanced Workflows Badge
    monday.com
    Aug, 2022
    - Nov, 2024
  • Customer Success Badge
    monday.com
    Aug, 2022
    - Nov, 2024
  • Partner Admin Badge
    monday.com
    Aug, 2022
    - Nov, 2024
  • Professional Services Badge
    monday.com
    Aug, 2022
    - Nov, 2024
  • monday.com Product Badge
    monday.com
    Jul, 2022
    - Nov, 2024
  • Steward’s Plus Minor Training Certificate
    Darkness to Light
    Jun, 2019
    - Nov, 2024
  • Certificate of Achievement in Security Awareness Training
    FIU Division of Information Technology
    Nov, 2014
    - Nov, 2024
  • Certified Veterinary Assistant
    Florida Veterinary Medical Association
    Apr, 2014
    - Nov, 2024

Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jul 2023 - Present

    • Director of Operations
      • Nov 2022 - Jul 2023

    • United States
    • Think Tanks
    • 1 - 100 Employee
    • Senior Program Manager
      • Oct 2021 - Oct 2022

    • Program Manager
      • Sep 2020 - Nov 2021

    • Senior Program Associate
      • Sep 2019 - Sep 2020

      Programs planning and logistics, with emphasis on FEE in Spanish (domestic/international), Revolution of 1, and Economics and Government (ranging from high school to college programs).

    • Program Associate
      • Apr 2019 - Sep 2019

      Programs logistics, with emphasis on summer seminars for high school and college students.

  • Freelance
    • United States
    • Freelance Event Manager and Project Consultant
      • Apr 2021 - Oct 2022

      Consulting on project management and quality control for projects in the education sector, event and conference planning, speaker management, day of coordination at events, and other product consulting related to programmatic efforts. Consulting on project management and quality control for projects in the education sector, event and conference planning, speaker management, day of coordination at events, and other product consulting related to programmatic efforts.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Contract Monday.com Solution Consultant
      • Jun 2022 - Sep 2022

      Purple Plum Consulting is a certified partner of monday.com – a workflow management technology startup that is experiencing tremendous growth. We focus on selling monday.com software subscriptions as well as monday.com professional services including onboarding, training, and implementation. The monday.com Solution Consultant role is key to us delivering high quality, client-centric professional services that will ensure our client are able to fully harness their investment in the monday.com… Show more Purple Plum Consulting is a certified partner of monday.com – a workflow management technology startup that is experiencing tremendous growth. We focus on selling monday.com software subscriptions as well as monday.com professional services including onboarding, training, and implementation. The monday.com Solution Consultant role is key to us delivering high quality, client-centric professional services that will ensure our client are able to fully harness their investment in the monday.com platform. I work directly with clients from kick-off meeting through to implementation, ensuring that their requirements are effectively implemented within monday.com – either directly or leveraging integration and development solutions. I collaborate closely with peers to ensure your knowledge and skills are expanded and are also available to coach and mentor others. I will have the opportunity to help clients grow their businesses through the use of monday.com and well-designed processes. Responsibilities: • Ability to quickly understand client business operations, key goals, and current pain points, and how they can be addressed with a monday.com centric solution • Preparation for client consulting and training sessions • Facilitation of consulting and training sessions delivered via phone, teleconferencing, or in-person • Creation of process and requirements documentation, and general communications associated with client consulting and training sessions • Configuration of the monday.com platform including setup of boards, automations, integrations, dashboards and other features • Research and prototyping associated with client consulting and training sessions • Testing and validation of monday.com configuration and development • Coordination with Purple Plum Consulting developers • Post-implementation support Show less Purple Plum Consulting is a certified partner of monday.com – a workflow management technology startup that is experiencing tremendous growth. We focus on selling monday.com software subscriptions as well as monday.com professional services including onboarding, training, and implementation. The monday.com Solution Consultant role is key to us delivering high quality, client-centric professional services that will ensure our client are able to fully harness their investment in the monday.com… Show more Purple Plum Consulting is a certified partner of monday.com – a workflow management technology startup that is experiencing tremendous growth. We focus on selling monday.com software subscriptions as well as monday.com professional services including onboarding, training, and implementation. The monday.com Solution Consultant role is key to us delivering high quality, client-centric professional services that will ensure our client are able to fully harness their investment in the monday.com platform. I work directly with clients from kick-off meeting through to implementation, ensuring that their requirements are effectively implemented within monday.com – either directly or leveraging integration and development solutions. I collaborate closely with peers to ensure your knowledge and skills are expanded and are also available to coach and mentor others. I will have the opportunity to help clients grow their businesses through the use of monday.com and well-designed processes. Responsibilities: • Ability to quickly understand client business operations, key goals, and current pain points, and how they can be addressed with a monday.com centric solution • Preparation for client consulting and training sessions • Facilitation of consulting and training sessions delivered via phone, teleconferencing, or in-person • Creation of process and requirements documentation, and general communications associated with client consulting and training sessions • Configuration of the monday.com platform including setup of boards, automations, integrations, dashboards and other features • Research and prototyping associated with client consulting and training sessions • Testing and validation of monday.com configuration and development • Coordination with Purple Plum Consulting developers • Post-implementation support Show less

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Board Member
      • Sep 2019 - Dec 2020

      Primary: Social media management, press relations, and outreach. Secondary: Event planning and execution. Website strategy. Basic digital advertising. Primary: Social media management, press relations, and outreach. Secondary: Event planning and execution. Website strategy. Basic digital advertising.

  • Cubamerica Foundation
    • Atlanta, Georgia
    • Board Member
      • Jun 2019 - Dec 2020

      Primary: Social media management, press relations, and outreach. Secondary: Event planning and execution. Website strategy. Basic digital advertising. Primary: Social media management, press relations, and outreach. Secondary: Event planning and execution. Website strategy. Basic digital advertising.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Policy Communications Seminar Participant
      • Aug 2020 - Sep 2020

      “Through weekly online classes, seminar participants will hear from professionals in the field on essential skills, including how to: -Write content for a variety of platforms such as web, social media, and email -Communicate the human element of complex policy issues through individual storytelling -Handle communications during a crisis -Build a career in communications within the policy field” “Through weekly online classes, seminar participants will hear from professionals in the field on essential skills, including how to: -Write content for a variety of platforms such as web, social media, and email -Communicate the human element of complex policy issues through individual storytelling -Handle communications during a crisis -Build a career in communications within the policy field”

    • Legal Assistant
      • Sep 2017 - Mar 2019

      Pre-litigation department (in property insurance) and checks processing. Pre-litigation department (in property insurance) and checks processing.

    • United States
    • Advertising Services
    • Intern
      • May 2018 - Aug 2018

      Focus on event execution and millennial/gen z engagement within target audience. Focus on event execution and millennial/gen z engagement within target audience.

    • United States
    • Retail
    • 500 - 600 Employee
    • Sales Associate
      • May 2015 - Sep 2017

      Customer service, pet/owner safety and enhanced relationship, and efficient store recovery. Customer service, pet/owner safety and enhanced relationship, and efficient store recovery.

    • Chief of Staff
      • Jun 2016 - May 2017

      Lead a team of 13 coordinators in various efforts, including event planning and execution, lobbying for the university on a state and national platform, and fundraising efforts for our school philanthropy United Way Miami. Lead a team of 13 coordinators in various efforts, including event planning and execution, lobbying for the university on a state and national platform, and fundraising efforts for our school philanthropy United Way Miami.

  • FIU Technology Fee Advisory Council
    • Miami/Fort Lauderdale Area
    • Advisory Council Voting Member
      • May 2016 - Jun 2016

      Voting member of the board that allocated funds from the technology fee budget item to special projects. Voting member of the board that allocated funds from the technology fee budget item to special projects.

  • FIU Student Government Association
    • Modesto Maidique Campus
    • Student Development Coordinator
      • May 2015 - Jun 2016

      My job is to ensure student success on our campus so that students transition from successful member of the FIU community to competitive professional smoothly. I also work to promote networking in our local community (with a focus on Panther Alumni) as well as working towards engaging students in ways that are unique to their situation. During my term, I hope to work towards expanding FIU's presence in DC, work with a small team to advocate for higher education via Florida Student Association… Show more My job is to ensure student success on our campus so that students transition from successful member of the FIU community to competitive professional smoothly. I also work to promote networking in our local community (with a focus on Panther Alumni) as well as working towards engaging students in ways that are unique to their situation. During my term, I hope to work towards expanding FIU's presence in DC, work with a small team to advocate for higher education via Florida Student Association (FSA), and create/highlight the many opportunities available for professional development. I sit on the Ashoka U Changemaker Campus Designation Committee, Panther Alumni Week Committee, FIU Gender Equality committee, and the Student Success Implementation Committee. Questions/Comments/Inquiries: mprad034@fiu.edu Show less My job is to ensure student success on our campus so that students transition from successful member of the FIU community to competitive professional smoothly. I also work to promote networking in our local community (with a focus on Panther Alumni) as well as working towards engaging students in ways that are unique to their situation. During my term, I hope to work towards expanding FIU's presence in DC, work with a small team to advocate for higher education via Florida Student Association… Show more My job is to ensure student success on our campus so that students transition from successful member of the FIU community to competitive professional smoothly. I also work to promote networking in our local community (with a focus on Panther Alumni) as well as working towards engaging students in ways that are unique to their situation. During my term, I hope to work towards expanding FIU's presence in DC, work with a small team to advocate for higher education via Florida Student Association (FSA), and create/highlight the many opportunities available for professional development. I sit on the Ashoka U Changemaker Campus Designation Committee, Panther Alumni Week Committee, FIU Gender Equality committee, and the Student Success Implementation Committee. Questions/Comments/Inquiries: mprad034@fiu.edu Show less

  • Shimmur
    • Remote
    • Digital Growth Specialist
      • Oct 2015 - Dec 2015

      Recruited for pro-bono consulting. Worked closely with members of the Shimmur marketing team to ensure that all social media accounts were growing efficiently and engaging with their followers for an eight week period. Duties included creating and maintaining spreadsheets to record progress, send weekly reports to my supervisors, and problem solve/provide suggestions as to how the company's social media marketing strategy could be improved. Recruited for pro-bono consulting. Worked closely with members of the Shimmur marketing team to ensure that all social media accounts were growing efficiently and engaging with their followers for an eight week period. Duties included creating and maintaining spreadsheets to record progress, send weekly reports to my supervisors, and problem solve/provide suggestions as to how the company's social media marketing strategy could be improved.

  • FIU Student Success Planning Committee
    • Miami/Fort Lauderdale Area
    • Project Team Member
      • Aug 2015 - Oct 2015

      Worked with a small group of faculty and staff from different departments to set goals for the Student Success committee and identify student voices to present during pertinent deliberations (i.e. adult students, FIU 2.0 online students, etc) Worked with a small group of faculty and staff from different departments to set goals for the Student Success committee and identify student voices to present during pertinent deliberations (i.e. adult students, FIU 2.0 online students, etc)

    • Writing and Editing
    • 1 - 100 Employee
    • Front Desk Clerk
      • Aug 2014 - May 2015

      Secretary for FIU Student Media (The Beacon newspaper, WRGP radio station. and FIUSM.com). Among other duties I interact with a variety of current and potential employees, make copies, deliver/distribute the newspaper, and send follow-up emails to potential employees. I am also the first responder to any concerns or questions about published content or coverage. Secretary for FIU Student Media (The Beacon newspaper, WRGP radio station. and FIUSM.com). Among other duties I interact with a variety of current and potential employees, make copies, deliver/distribute the newspaper, and send follow-up emails to potential employees. I am also the first responder to any concerns or questions about published content or coverage.

Education

  • Florida International University
    Bachelor's degree, English and Political Science
    2014 - 2018
  • Robert Morgan Educational Center
    Certified Veterinary Assistant, Veterinary
    2010 - 2014

Community

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