Quality Systems Engineering Co-op

• Sep 2022 - Present

UX Designer

• May 2022 - Sep 2022

- Implemented new features to the EWB member portal thatimproved useability, and streamlined connectivity betweenEWB student chapters across Canada - Implemented new features to the EWB member portal thatimproved useability, and streamlined connectivity betweenEWB student chapters across Canada

Product QA Testing Associate

• Jan 2022 - May 2022

• Reported defects on Jira project management tool to improve software and hardware testing efficiency by 30%• Developed and implemented 200+ test cases using Zephyr and provided feedback to the team from a customer perspective• Performed API tests using Postman to verify new software and system releases• Created Confluence pages of team workflow documents and enhanced onboarding pages for future co-ops • Reported defects on Jira project management tool to improve software and hardware testing efficiency by 30%• Developed and implemented 200+ test cases using Zephyr and provided feedback to the team from a customer perspective• Performed API tests using Postman to verify new software and system releases• Created Confluence pages of team workflow documents and enhanced onboarding pages for future co-ops

Project Management Intern

• Jul 2021 - Jul 2021

• Designed and developed JQL/SQL based project management tool to help executives track status of 30+ multi-phase projects• Identified the product goals of a digital marketplace by conducting 15+ user interviews to attract 500+ clients• Created templates for client-facing reports to be used for client deliverables going forward • Designed and developed JQL/SQL based project management tool to help executives track status of 30+ multi-phase projects• Identified the product goals of a digital marketplace by conducting 15+ user interviews to attract 500+ clients• Created templates for client-facing reports to be used for client deliverables going forward

Lifeguard

• Sep 2019 - Jun 2021

- Exemplified outstanding quick-decision making and responsiveness skills by acting immediately to secure the safety of swimmers in the event of an emergency- Collaborated with colleagues to effectively conduct 3+ in-service training programs and aquatic activities - Exemplified outstanding quick-decision making and responsiveness skills by acting immediately to secure the safety of swimmers in the event of an emergency- Collaborated with colleagues to effectively conduct 3+ in-service training programs and aquatic activities

Swim Instructor

• Jan 2019 - Jun 2020

- Lead 5+ classes at a variety of levels by customizing and creating effective learning strategies - Developed teamwork and interpersonal skills while assisting students in passing their respective Red Cross levels- Designed fun and efficient lessons by researching creative activities and interviewing past instructors to advance student's swimming skills - Lead 5+ classes at a variety of levels by customizing and creating effective learning strategies - Developed teamwork and interpersonal skills while assisting students in passing their respective Red Cross levels- Designed fun and efficient lessons by researching creative activities and interviewing past instructors to advance student's swimming skills