Michelle Johnson

Chief Executive Officer at Metrum Research Group
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Contact Information
us****@****om
(386) 825-5501
Location
Holliston, Massachusetts, United States, US

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Experience

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Chief Executive Officer
      • Oct 2022 - Present

    • Chief Operating Officer
      • 2018 - Oct 2022

      As COO, I am accountable for providing strategic leadership and direction for the fulfillment of the company’s mission, goals and objectives. I am responsible for the leadership, management, and professional development of all operations staff, which includes Business Development, Marketing, Technology, Human Relations, and all other support roles. - Provide strategic leadership and direction for the fulfillment of the company’s mission, goals, and objectives. - Participate in company… Show more As COO, I am accountable for providing strategic leadership and direction for the fulfillment of the company’s mission, goals and objectives. I am responsible for the leadership, management, and professional development of all operations staff, which includes Business Development, Marketing, Technology, Human Relations, and all other support roles. - Provide strategic leadership and direction for the fulfillment of the company’s mission, goals, and objectives. - Participate in company goal setting and decision making at the executive level. - Build and oversee a high-performance operational team, functions include Business Development, Marketing, Technology, Human Relations, Quality Assurance, Resource/Project Management, Contracts/Legal, and other support. - Ensure the successful day-to-day operations of a complex, multidisciplinary team. - Explore, assess, and pursue partnerships and other opportunities for short and long term company growth. - Represent the company as a member of the executive team, both internally and externally.

    • Director of Strategic Marketing
      • Oct 2015 - Jan 2018

      Successfully plan, develop, and implement Metrum’s marketing strategy in close partnership with leadership to increase company growth. Roles and responsibilities include: - Marketing strategy planning and implementation (including positioning and branding) - Public Relations and Advertising - Business Development - Business Strategy

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Director, Summer Programs
      • Oct 2014 - Oct 2015

      - Designed and implemented annual marketing strategy to increase program enrollment with an annual marketing budget of $50,000 - Led the planning and execution of program activities, resulting in revenues of over $500,000 - Managed a team of office staff responsible for program registration process to secure accurate sign-ups, billing, and reporting enrollment and financials - Secured and maintained strong relationships with external vendors and clients, leading to 20% decrease in… Show more - Designed and implemented annual marketing strategy to increase program enrollment with an annual marketing budget of $50,000 - Led the planning and execution of program activities, resulting in revenues of over $500,000 - Managed a team of office staff responsible for program registration process to secure accurate sign-ups, billing, and reporting enrollment and financials - Secured and maintained strong relationships with external vendors and clients, leading to 20% decrease in costs and increased efficiency of delivery - Implemented Google Analytics platform to track over 15,000 annual website visits - Developed social media marketing campaigns accounting for 30% of new website traffic - Supervised 11 athletics coaches to ensure quality programming and positive work experience - Directed design and production of print and digital marketing materials - Oversaw hiring process for over 150 seasonal employees in a timely and professional manner - Represented organization to internal/external community by regularly providing exemplary client and customer services

    • Babson Marketing Club
      • Sep 2013 - May 2015

      Plan and implement campus events for members of the Babson Marketing Club for MBA students.

    • Coordinator, Summer Programs
      • Jan 2012 - Sep 2014

      - Worked closely with internal departments to design and implement campus activities - Assisted in scheduling of conferences (housing, food service, classrooms) - Coordinated and administrated senior level committee meetings

    • Office Administrator
      • Jan 2009 - Jan 2012

      - Scheduled, planned and implemented approximately 50 private and special events for members and local community - Created and implemented standard policies and procedures to establish internal best practices - Acted as primary point of contact for the office staff, members, and local community - Researched, catalogued and displayed valuable historical documents to preserve organization’s 150 year history - Designed and implemented record and supply management processes… Show more - Scheduled, planned and implemented approximately 50 private and special events for members and local community - Created and implemented standard policies and procedures to establish internal best practices - Acted as primary point of contact for the office staff, members, and local community - Researched, catalogued and displayed valuable historical documents to preserve organization’s 150 year history - Designed and implemented record and supply management processes - Provided administrative support, maintaining a professional and friendly environment Show less - Scheduled, planned and implemented approximately 50 private and special events for members and local community - Created and implemented standard policies and procedures to establish internal best practices - Acted as primary point of contact for the office staff, members, and local community - Researched, catalogued and displayed valuable historical documents to preserve organization’s 150 year history - Designed and implemented record and supply management processes… Show more - Scheduled, planned and implemented approximately 50 private and special events for members and local community - Created and implemented standard policies and procedures to establish internal best practices - Acted as primary point of contact for the office staff, members, and local community - Researched, catalogued and displayed valuable historical documents to preserve organization’s 150 year history - Designed and implemented record and supply management processes - Provided administrative support, maintaining a professional and friendly environment Show less

    • Marketing Teacher
      • 2005 - 2007

      - Taught undergraduate marketing class to approximately 300 international students - Collaborated and negotiated frequently with foreign affairs department, addressing challenges and providing solutions - Advised students on marketing projects and future academic and professional plans - Planned and executed logistics for annual culture week activities - Taught undergraduate marketing class to approximately 300 international students - Collaborated and negotiated frequently with foreign affairs department, addressing challenges and providing solutions - Advised students on marketing projects and future academic and professional plans - Planned and executed logistics for annual culture week activities

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Marketing and Event Planning Team Leader
      • 2000 - 2002

      - Successfully managed event planning and logistics for various projects, including international events, corporate conferences, athletic symposiums, promotional events, performances and large social gatherings - Served as media relations contact for specific programs and talent - Strengthened group sales program and private party accounts - Effectively managed team of 8 part time employees - Successfully managed event planning and logistics for various projects, including international events, corporate conferences, athletic symposiums, promotional events, performances and large social gatherings - Served as media relations contact for specific programs and talent - Strengthened group sales program and private party accounts - Effectively managed team of 8 part time employees

Education

  • Babson College - Franklin W. Olin Graduate School of Business
    Master of Business Administration (MBA), Business Analytics
    2013 - 2015
  • University of Central Florida
    BA, Advertising/Public Relations
    1997 - 1999
  • Holliston High School
    1993 - 1996

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