Senior Director of Operations

• Aug 2022 - Present

Director Of Operations

• Mar 2018 - Present

Microfinance Project Coordinator

• Oct 2016 - Oct 2017

● Planed and managed a range of projects designed to increase the reach of microfinance programs across Australia: ● Coordinated a nation-wide RFP process including application design, submission management, evaluation and results communication. ● Worked with a team to analyze population/demographic data, market insights and historical loan data to geographically realign the supply of microfinance products with need. ● Drafted and managed the distribution of e-mail communication to national network of partnering community organizations including ensuring high-quality data in CRM database, managing distribution lists in MailChimp, and monitoring e-mail metrics to maximize read/open rates. ● Developed technical reports, presentations and papers for operations projects including reporting to state/federal governments and funding institutions ● Engaged internal and external stakeholders to drive business transformation agenda aimed at broadening the reach of microfinance programs. ● Assessed vendor proposals and prepare recommendations for management to support the development of digital access to select microfinance products. ● Wrote grant proposal and was successfully awarded $100K to increase access-points to microfinance products across Australia. Show less

Marketing & Events Coordinator

• Aug 2015 - Sep 2016

● Drove broad aspects of event production including designing marketing briefs; coordinating venue, vendor, and guest logistics; and managing internal/external stakeholder relationships to deliver major events across Australia at venues including the Sydney Opera House, Arts Centre Melbourne and the Brisbane Convention & Exhibition Centre. ● Coordinated 30+ marketing channels at any given time across radio, television, print, outdoor, digital and social media. ● Directly liaised with the offices of local government, non-profit cultural organizations, and the private sector to explore prospective partnership arrangements and garner event support. ● Researched and drafted project briefs, funding proposals, managed timelines, and created strategic plans to promote and fund programs. ● Designed and established information tracking and database management processes and provided general maintenance support. ● Supervised two part-time employees supporting fundraising event planning and school engagement programs. ● Developed and managed sponsorship documentation process to track sponsorship opportunities, value commitments, recognition obligations, and on-going relationship management. Show less

Social Enterprise Financial Analyst

• Feb 2015 - May 2015

● Supported developing investment-ready enterprises that create blended social and financial value with a focus on start-up financial considerations: ● Researched financial metrics, processes, and risk metrics pertinent to start-up entrepreneurs and documented findings/recommendations to optimise one-one-one consulting sessions. ● Designed and developed financial teaching resources for workshop delivery and external circulation to help social entrepreneurs effectively assess their proposed value propositions. ● Worked with a team to evaluate client needs and provided relevant expertise in business model workshops and direct client consultations. Show less

Refugee Youth Pathways Assistant / Employment Pathways for Young Asylum Seekers Officer

• Jul 2014 - Dec 2014

● Identified and connected refugee young people with volunteering and employment opportunities to reduce their risk of economic and social marginalization through one-on-one support and visits to local businesses and non-profits. ● Delivered individual and group workshops to help young people to prepare resumes, cover letters, practice job interview skills and support their job seeking efforts. ● Shared skills, insights and professional knowledge and made relevant and appropriate referrals to assist in the development of young people’s skills, interests and aspirations. ● Encouraged and supported participants to participate in economic life in Australia in order to increase confidence in cultural identity and their sense of belonging to wider Australian community. ● Acted as a positive role model and worked together with program attendees to develop strategies to achieve their goals by overcoming barriers such as cultural and linguistic barriers, isolation and lack of confidence. Show less

Manager, Federal Tax

• 2009 - 2014

● Managed large engagement teams and approximately 10 clients at any given time, including Fortune 500 companies with revenues in excess of $9B. ● Directed KPMG resources both domestically and internationally to meet multinational client needs. ● Coordinated and led integrated research across KPMG’s five primary services lines to deliver comprehensive technical advice and strategic recommendations. ● Facilitated efficient engagement economics through budgeting, billing, and collections while ensuring project quality and timeliness. ● Successfully spearheaded engagement proposals and assumed responsibility for building, strengthening, and repairing client relationships. ● Provided federal, state, and international tax compliance and consulting services for domestic and foreign corporations including - • Assessing client risk profiles and assembling apt engagement teams. • Modelling tax calculations through the use of Microsoft Excel and other internally developed software, researching technical tax concepts, and composing technical memorandums for client and internal use. • Reviewing federal and state tax returns for public and private clients and coordinating with industry-specific experts, as needed. ● Managed the performance and provided developmental feedback for staff members, conducted in-house technical training seminars and encouraged high levels of team engagement and enthusiasm. ● Led tax department recruiting initiatives for top-tier state universities - coordinating recruiting events, reviewing resumes, interviewing applicants, and assisting recruits with their transition to the firm by designing and delivering orientation seminars. Show less

Marketing Representative

• May 2005 - Aug 2005

● Organised developmental activities and entertainment events to support soldiers and families station in Seoul. ● Designed and created advertisements for local events and composed related articles for The Morning Calm newspaper; a peninsula-wide publication. ● Conducted surveys throughout South Korea to identify military and military dependent’s needs and compiled organisational feedback for effectiveness evaluation. ● Organised developmental activities and entertainment events to support soldiers and families station in Seoul. ● Designed and created advertisements for local events and composed related articles for The Morning Calm newspaper; a peninsula-wide publication. ● Conducted surveys throughout South Korea to identify military and military dependent’s needs and compiled organisational feedback for effectiveness evaluation.