Michelle Gagné
SQA Manager and R&D Product Knowledge Team Leader at Harris Govern- Claim this Profile
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Bio
Stéphane d'Amours
Michelle is a sharpshooter when it is time to talk business development and a very pleasant person to deal with. It is a real pleasure to recommend her. She is a true asset for any I.T. organization. Michelle will contribute to your success.
Stéphane d'Amours
Michelle is a sharpshooter when it is time to talk business development and a very pleasant person to deal with. It is a real pleasure to recommend her. She is a true asset for any I.T. organization. Michelle will contribute to your success.
Stéphane d'Amours
Michelle is a sharpshooter when it is time to talk business development and a very pleasant person to deal with. It is a real pleasure to recommend her. She is a true asset for any I.T. organization. Michelle will contribute to your success.
Stéphane d'Amours
Michelle is a sharpshooter when it is time to talk business development and a very pleasant person to deal with. It is a real pleasure to recommend her. She is a true asset for any I.T. organization. Michelle will contribute to your success.
Experience
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Harris Govern
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Software Development
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1 - 100 Employee
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SQA Manager and R&D Product Knowledge Team Leader
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Sep 2015 - Present
As a member of the R&D team, I wear many hats. My role description includes: QUALITY ASSURANCE (SQA Manager)-Software Life-Cycle Process Review-Test Strategy & Plan-Test Stories Development & Execution-Test Data Environment-Test Management on TFSPRODUCT KNOWLEDGE (Team leader)-Learning and Development initiatives-Education and Training material-Product Knowledge L&D Wiki Platform management-Presenter and TrainerRELEASE MANAGEMENT-Information Architecture-Specification Documentation and Review-Backlog Management-Communication to Developers, Business Units and StakeholdersMANAGEMENT TEAM-Continuous Improvements of the Agile methodology-Development of business case Initiatives-Attend quarterly management meetings Show less
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Product Knowledge Office (PKO) Team Lead
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Apr 2014 - Sep 2015
As the leader of the new Product Knowledge Office created to deliver a product knowledge L&D wiki platform for the new OpenForms product with a main objective to improve the installation, the implementation and the administration experience.PRODUCT KNOWLEDGE-Developed taxonomy keys to identify all product pieces based on system, application and functionality while providing dependencies for regression testing-Created the L&D platform structure (wiki farms, standards) and helped develop or integrate the product knowledge information-Wiki site managementEDUCATION-Developed a Certified Hands-On Administrator Education Program plan and contributed to provide the material and training sessions for the Getting Started from Scratch sectionCOMMUNICATION-Help implement, structure and host a Best Practice Review Board on the wiki to communicate and share knowledge between the different product business units and stakeholders Show less
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Quality Control Specialist - R&D QA and Communications
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Nov 2010 - Apr 2014
As a member of the R&D Quality Control and Communications Team, I provided:TEST MANAGEMENT- Test plans and test execution- Defect management- Product specification (property control split merge functionality)- User Acceptance Testing (UAT) course development and trainingEDUCATION- Assistance in new product release “Boot Camp” training course and documentationCOMMUNICATION-Project coordination and technical support for the City of Winnipeg CAMA implementation Show less
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K2 Geospatial
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Canada
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Software Development
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1 - 100 Employee
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Director of Business Development and Partner Relations
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Oct 2006 - Nov 2010
K2 Geospatial is the software editors of JMap, a Web-GIS software. BUSINESS DEVELOPMENT -Channel Marketing and Branding -Software Pricing (direct,OEM,SaaS...) COMMUNICATION -Event & Campaign Management -Web site development, referencing and blogging PARTNER RELATIONS -Relation with Business Partners (France, South America and Quebec Distributors) -Contract negotiation K2 Geospatial is the software editors of JMap, a Web-GIS software. BUSINESS DEVELOPMENT -Channel Marketing and Branding -Software Pricing (direct,OEM,SaaS...) COMMUNICATION -Event & Campaign Management -Web site development, referencing and blogging PARTNER RELATIONS -Relation with Business Partners (France, South America and Quebec Distributors) -Contract negotiation
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Web-quiz Le Secret des Crêtes
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Montreal
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President and Founding Member
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Jan 2008 - Feb 2010
Internet Game site (anagrams) and TV quiz show BUSINESS DEVELOPMENT - Created new corporate legal entity - Develop project plan and branding strategies - Contributed to the development of the web site site MULTIMEDIA PRODUCER - Produce TV QUIZ (Business Plan, Pilot Development, Time and Resources) Internet Game site (anagrams) and TV quiz show BUSINESS DEVELOPMENT - Created new corporate legal entity - Develop project plan and branding strategies - Contributed to the development of the web site site MULTIMEDIA PRODUCER - Produce TV QUIZ (Business Plan, Pilot Development, Time and Resources)
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Consultant
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Province of Prince Edward Island, Department of Finance
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Govern Project Manager (on-site)
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2004 - 2005
PROVINCE OF PRINCE-EDWARD-ISLAND, Department of Finance The province provides a centralized assessment and collection system for real property taxation and collects levies and taxes on behalf of local municipalities, fire districts and Island Waste Management Corporation PROJECT Successful RAPID IMPLEMENTATION of an integrated product software suite to manage property control, tax assessment and collection applications for the province. Key in hand project, deliverables included; installation, training, conversion of 25 years of history, and integration to 3rd party satellite systems, departments and services previously working in silos. Short window of opportunity (less than 18 months) PROJECT MANAGEMENT -On-site project management and coordination amongst the different teams and stakeholders -Quality Assurance of project strategies, product design and requirement delivery -Test management (master plan, story case elaboration and execution) TRAINING & EDUCATION -Education plan -Training (administrators, trainers) CAREER LESSON LEARNED -For change to be embraced, it must be understood! Communication is the key to success! Throughout the project, we made sure to provide timely news to the users: What was accomplished, what was coming, what was required from them, and above all, the benefits from their point of view or the ‘What’s in it for me’. Before Go-Live, I organized an ‘All User Special Lunch & Contest Event’ that served multiple objectives: User empowerment, education (final transition directives), team building (we are all in this together), recognition of the efforts made in the project and the cherry on the top, performance and load testing. The contest consisted in finding answers and performing actions on the new system at a given time. -Do not plan anything on the Lobster Dumping Day, an island event where friends and family participate or cheer on the fisherman’s in a race to lay claim to the best spots for their traps. Show less
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Harris Govern
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Software Development
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1 - 100 Employee
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Owner and VP Business Development
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Oct 1986 - 2004
Software editors of Govern Software editors of Govern
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Education
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Université de Montréal
Computer Engineering -
Computer Engineering - Herzing Institute
DEC, Programmer Analyst