Experience

Medical Case Management, Inc.

• Medical Practices
• 1 - 100 Employee

• Business Administration

  • Jan 2016 - Present

  Supports the mission of the company by helping to improve operational efficiency and manage business administration, accounts payable/receivable, as well as marketing efforts. With more than 15 years’ project management experience; she will plays a key role on the team. Serves as a liaison to our TPA’s and partners, drive initiatives to streamline and improve processes, and support business development. Supports the mission of the company by helping to improve operational efficiency and manage business administration, accounts payable/receivable, as well as marketing efforts. With more than 15 years’ project management experience; she will plays a key role on the team. Serves as a liaison to our TPA’s and partners, drive initiatives to streamline and improve processes, and support business development.



Momentum Telecom Wholesale

• Account Manager

  • Aug 2007 - Aug 2012

  • Account Implementation – Project Lead on all account implementations. Assess the Account’s existing business model and evaluate their expectations for launching. Communicate with and advise decision makers on integration of processes, equipment, and vendors. Coordinate internal efforts with software engineering, provisioning, and marketing departments to ensure a timely and successful launch. • Account Management – Dedicated Account Manager for 13 Tier-1 accounts. Work as part of a team to service all Tier-2 and Tier-3 accounts. Give support for Account’s daily operation, facilitate quick resolutions for trouble phone orders, coordinate departments to correct reported errors, manage new service/product requests, write and execute amendments. Responsible for developing and managing relationships with clients.• Developed new account implementation procedures, training and reference materials, and formal documents for internal distribution and communication with Accounts.



Luckie & Company

• United States
• Entertainment Providers

• Researcher/Media Analyst

  • Aug 2001 - Aug 2007

  > Utilized extensive research techniques to analyze market industries, identify competitive brands and companies, and target new business prospects. > Conducted secondary market research to expose newsworthy information to position clients’ products and services in the marketplace and build the foundation for successful news releases.> Compile targeted research briefs resulting in effective launches of annual public relations programs and new business pitches on statewide and national levels.> Managed accounts with vendors for tools and resources used for research, media monitoring and supply, as well as media analysis.> Generated comprehensive media analysis reports, the assessment and calculation of the quantitative and qualitative value of monthly earned media coverage.> Collect and package clips of media coverage for sales, marketing, and new business presentations by Luckie & Company and its clients to demonstrate the effectiveness of the public relations programs.



Southern Living Magazine

• United States
• Advertising Services
• 1 - 100 Employee

• Research

  • Jan 2001 - Aug 2001

  > Conducted comprehensive research used to create travel editorial articles.> Provided editorial support to travel editors and writers.> Executed administrative duties for the departments of Travel Editorial and Vacations.> Formatted, researched, and wrote travel guide information for Southeastern states, Vacations. > Conducted comprehensive research used to create travel editorial articles.> Provided editorial support to travel editors and writers.> Executed administrative duties for the departments of Travel Editorial and Vacations.> Formatted, researched, and wrote travel guide information for Southeastern states, Vacations.