Michelle DiFrangia

Customer Service Representative at Food For Thought Caterers
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Contact Information
us****@****om
(386) 825-5501
Location
Mentor, Ohio, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Customer Service Representative
      • Apr 2019 - Present

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Associate Editor of Custom Media, Ohio Magazine
      • Jun 2016 - Present

      As associate editor of Ohio Magazine's Custom Media division, I work with designers and freelances to ensure clients' projects turn out the way they envisioned. Our clients are CVBs and various associations throughout Ohio. I juggle multiple projects at once, sticking to a set timeline and within a strict budget. OM Custom Media has two in-house publications: Great Meetings and Long Weekends.

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Assistant Editor
      • Sep 2014 - Jun 2016

    • Editorial Intern
      • Feb 2014 - Aug 2014

    • Training Director
      • Sep 2013 - Aug 2014

      Lead trainer for all incoming servers and bartenders. Write tests for new hires to complete at end of training based on menu knowledge and basic policies and procedures; also write tests for bartenders on seasonal drink menus. Create closing check-out sheets for servers and bartenders (see examples).

    • Contributing Writer
      • Jun 2013 - Aug 2013

    • Editorial Intern
      • Nov 2012 - Jun 2013

    • United States
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Intern
      • May 2011 - Aug 2011

Education

  • Cleveland State University
    Bachelor of Arts (B.A.), English
    2010 - 2012
  • Ohio Wesleyan University
    Creative Writing
    2008 - 2010

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