Michelle DiFrangia
Customer Service Representative at Food For Thought Caterers- Claim this Profile
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Bio
Experience
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Food For Thought Caterers
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United States
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Hospitality
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1 - 100 Employee
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Customer Service Representative
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Apr 2019 - Present
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Great Lakes Publishing
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Associate Editor of Custom Media, Ohio Magazine
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Jun 2016 - Present
As associate editor of Ohio Magazine's Custom Media division, I work with designers and freelances to ensure clients' projects turn out the way they envisioned. Our clients are CVBs and various associations throughout Ohio. I juggle multiple projects at once, sticking to a set timeline and within a strict budget. OM Custom Media has two in-house publications: Great Meetings and Long Weekends.
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WTWH Media LLC
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Assistant Editor
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Sep 2014 - Jun 2016
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Editorial Intern
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Feb 2014 - Aug 2014
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Training Director
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Sep 2013 - Aug 2014
Lead trainer for all incoming servers and bartenders. Write tests for new hires to complete at end of training based on menu knowledge and basic policies and procedures; also write tests for bartenders on seasonal drink menus. Create closing check-out sheets for servers and bartenders (see examples).
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Contributing Writer
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Jun 2013 - Aug 2013
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Editorial Intern
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Nov 2012 - Jun 2013
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WKYC Studios
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United States
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Broadcast Media Production and Distribution
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100 - 200 Employee
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Intern
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May 2011 - Aug 2011
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Education
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Cleveland State University
Bachelor of Arts (B.A.), English -
Ohio Wesleyan University
Creative Writing