Experience

Klamath Basin Behavioral Health (KBBH)

• Chief Human Resources Officer

  • May 2022 - Present

  Klamath Falls, Oregon, United States Functions as an integral member of the KBBH Senior Executive Team to ensure the agency meets external and internal expectations and goals. Provides specialized strategic leadership and oversight for the overall administration, coordination, and evaluation of the human resources function. Maintains knowledge of industry trends and employment legislation, ensuring agency compliance with federal and state legislation pertaining to all personnel matters. Develops and manages department budget… Show more Functions as an integral member of the KBBH Senior Executive Team to ensure the agency meets external and internal expectations and goals. Provides specialized strategic leadership and oversight for the overall administration, coordination, and evaluation of the human resources function. Maintains knowledge of industry trends and employment legislation, ensuring agency compliance with federal and state legislation pertaining to all personnel matters. Develops and manages department budget. Works with groups outside the organization, including regulatory agencies. Supports communication activities while serving as the liaison and agency representative in committees, coalitions, and collaborations to establish and maintain partnerships to advance KBBH’s mission. Show less



AURORA VISTA DEL MAR, LLC

• Director of Human Resources

  • Dec 2017 - Apr 2022

  801 Seneca Ventura, CA 93001 Oversee day to day operations, of the human resources department. Develop, implement, and administer all policies. Direct all human resources activities including recruitment, performance management, on-boarding, compensation, benefit administration, organizational management. As part of the senior management team the Director of Human Resources will collaborate on personnel decisions as well as develop and support a work culture of learning and excellent customer service. • Worked alongside… Show more Oversee day to day operations, of the human resources department. Develop, implement, and administer all policies. Direct all human resources activities including recruitment, performance management, on-boarding, compensation, benefit administration, organizational management. As part of the senior management team the Director of Human Resources will collaborate on personnel decisions as well as develop and support a work culture of learning and excellent customer service. • Worked alongside the CEO and Leadership to keep patients and staff safe at the shelter after the evacuation of the hospital during the Thomas Brush Fires on my first day of work • Assisted staff with relocating patients to other hospitals • Built solid partnerships with local city, county, and state officials for funding to aid loss and displacement of employees and other families due to the wildfires • Part of Executive team rebuilding total hospital operations including offsite outpatient services. Hospital RE-opened October 2018. Show less



Chicago Lakeshore Hospital

• Director of Human Resources

  • Mar 2015 - Nov 2017

  Greater Chicago Area Oversee day to day operations, of the human resources department. Develop, implement, and administer all policies. Direct all human resources activities including recruitment, performance management, on-boarding, compensation, benefit administration. As part of the senior management team the Director of Human Resources will collaborate on personnel decisions as well as develop and support a work culture of learning and excellent customer service. • Completed the Joint Commission Survey –… Show more Oversee day to day operations, of the human resources department. Develop, implement, and administer all policies. Direct all human resources activities including recruitment, performance management, on-boarding, compensation, benefit administration. As part of the senior management team the Director of Human Resources will collaborate on personnel decisions as well as develop and support a work culture of learning and excellent customer service. • Completed the Joint Commission Survey – December 2015 • Ensured all clinical staff are complaint with CPR, CPI, PPD requirements • Created Recruiting department * Filled open position deficit from 72% to 100% - consistency for last 6 months * Recruiting team consistently attend career fairs to recruit graduating nurses * Active pipeline of candidates for all departments • Completed 2016 Competency Fair for 450 employees • Audited and restructured the compensation program including creating a updated salary grade report • Updated all job descriptions Show less



Ceannate Corp.

• Human Resources Manager

  • Jan 2013 - Feb 2015

  Overall management of Ceannate’s human resources department including employee relations, benefits administration, performance management, organizational development, regulatory compliance, personnel policies, compensation, employee data systems, payroll administration, workers compensation and unemployment administration. Manage the on-boarding process including conducting orientation for new hires. Develop and maintain employment related record keeping policies and standard operating… Show more Overall management of Ceannate’s human resources department including employee relations, benefits administration, performance management, organizational development, regulatory compliance, personnel policies, compensation, employee data systems, payroll administration, workers compensation and unemployment administration. Manage the on-boarding process including conducting orientation for new hires. Develop and maintain employment related record keeping policies and standard operating procedures for all HR processes and workflows. • Helped corporation to grow from 350 to 1200 employees • Restructured recruiting department including processes to prepare & pass 1st OFCCP audit • Audited and restructured personnel file room • Reviewed and rewrote most company policies and procedures / compliance • Worked with IT to transfer all policies online to be acknowledge annually • Updated employee handbook to include GOVERNMENT CONTRACT rules • Partnered with Payroll department to enhance processes and systems • Restructured employee benefit package • Completed company’s first Affirmative Action Plan • Created training presentations for all new managers • Updated and replaced all employment posters • Developed process to outsource all unemployment claims • Continuous process improvement Show less



After School Matters

• Director of Human Resources

  • Nov 2009 - Dec 2012

  Greater Chicago Area Leads all areas of the human resources department including, staffing and recruiting, employee relations, training and development, benefits administration, performance management, organizational development, regulatory compliance, personnel policies, compensation, employee data systems, payroll administration, workers compensation and unemployment administration. As part of the executive team, drives the vision and mission while supporting the core values of the organization enhancing the… Show more Leads all areas of the human resources department including, staffing and recruiting, employee relations, training and development, benefits administration, performance management, organizational development, regulatory compliance, personnel policies, compensation, employee data systems, payroll administration, workers compensation and unemployment administration. As part of the executive team, drives the vision and mission while supporting the core values of the organization enhancing the overall outcomes. • Created employee policies and procedures • Created more efficient Performance Management tool • Leadership training • Extensive employee relations • Updated employee handbook • Created new hire orientation • Restructured employee benefits packages • Organizational change across the organization (organizational financial improvement) • Streamlined total process for employees recruitment to separation • Created Volunteer Program Initiative (volunteer department) cost savings Show less



Wolters Kluwer

• Human Resources Manager

  • Aug 2006 - May 2009

  Responsible for the daily departmental operations within a Shared Services Department with a customer base of approximately 9,000 employees nationwide. Expeditiously manage 1,500 daily customer service requests (call center and mail) to ensure quality standards are followed. Engage key customers to determine service expectations and implement services goals to exceed customer expectations. • Managed up to 10 staff which included monitoring compliance to regulatory standards, adherence to… Show more Responsible for the daily departmental operations within a Shared Services Department with a customer base of approximately 9,000 employees nationwide. Expeditiously manage 1,500 daily customer service requests (call center and mail) to ensure quality standards are followed. Engage key customers to determine service expectations and implement services goals to exceed customer expectations. • Managed up to 10 staff which included monitoring compliance to regulatory standards, adherence to policies and procedures, ensuring acceptable work performance and proficiency standards, addressing employee/labor relations issues, auditing time and attendance, conducting performance appraisals, coaching, and overseeing communication flow processes for efficient operations. • Owner of centralizing over 23,000 employee active/inactive files from 50+ locations in 6 months with action plans and processes implemented to eliminate fraud, reduce litigation cost, increase data integrity and ensure 100% compliance of all state and federal guide/time lines. • Evaluated existing business processes to identify opportunities for business reengineering to improve productivity, quality and turnaround benchmarks. Implementation of business process changes. Cost reduction goal of over $675,000 met in 2008. • Analyzed incoming requests for proactive system changes to improve customer outcomes. Skilled in the execution of Peoplesoft maintenance, and restructuring of policies and procedures. • Administration for Visa Immigration, Unemployment, ADA, COBRA, FMLA, Affirmative Action, HIPAA, ERISA, Workers Compensation, etc. • Owner of new hire orientations and the end to end new hiring process. Show less



CNA Insurance

• Human Resources Supervisor

  • Jan 2000 - Aug 2006

  Led the Administration team of 15 in HRConnect (newly formed department in Human Resources). This included the end to end processing of new and internal hires paperwork, setting up systems triggering benefits, payroll, and employee ID numbers. Enhancement of processes, procedures, policies, and handled employee/labor relations issues. Managed average of 60 temporary and consultant requests monthly. Supervised receptionist area. • Conducted New Employee Orientation sessions, coordinated… Show more Led the Administration team of 15 in HRConnect (newly formed department in Human Resources). This included the end to end processing of new and internal hires paperwork, setting up systems triggering benefits, payroll, and employee ID numbers. Enhancement of processes, procedures, policies, and handled employee/labor relations issues. Managed average of 60 temporary and consultant requests monthly. Supervised receptionist area. • Conducted New Employee Orientation sessions, coordinated scheduling of 120 candidate interviews monthly and created 30 requisitions and position postings monthly. • Completed total end to end process for all new hires and rehires • Audited employee files regulating compliance issues. • Worked to develop new process flows for new Peoplesoft System – implemented 11/01/04. • Created, designed, and implemented company’s 1-800 number for HR inquiries (call center) • Part of implementation team for new Peoplesoft System (1.9 mil company investment) • Lead 360 managerial feedback sessions • Partnered with Staffing, Generalist, relocation, to implement end to end process of hiring internal/external candidates • Administration for visa immigration, unemployment, COBRA, ADA, FMLA, HIPAA, ERISA, etc • Maintained compliance with state/federal laws and regulations Other Positions Held: Services Operations Supervisor, Claims Department, 2001– 2002 Services Operations Supervisor, Worldwide Operations Department, 2002 – 2003 Auto Insurance Adjuster, 2000 – 2001 Show less