Michelle Costello

Administrative Assistant / Customer Service & Sales Representative at Better Homes and Gardens® Real Estate Lifestyles
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Contact Information
us****@****om
(386) 825-5501
Location
North Arlington, New Jersey, United States, JE

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Administrative Assistant / Customer Service & Sales Representative
      • Oct 2016 - Present

      ► Provide administrative support by answering phones, scheduling appointments, drafting correspondence, preparing reports, and managing records. ► Successfully develop new business and maintain close working relationships with clients seeking to sell/list their homes. ► Conduct research on local real estate market, guide clients in determining property asking price, and assist them in identifying selling points. ► Photograph client properties, add properties to marketing sites, coordinate property visits/showings with buyers, and hold open houses. ► Ensure buyers have requisite financing/pre-approval, present buyer offers, negotiate with buyers on seller’s behalf, and attend closings. ► Conduct staff training and mentoring to ensure team success. Show less

    • Real Estate
    • 1 - 100 Employee
    • Administrative Assistant / Customer Service & Sales Representative
      • 2014 - Present

      ► Provide administrative support, develop new business and maintain close working relationships with clients, conduct research, coordinate property visits/showings with buyers, and close negotiations. ► Provide administrative support, develop new business and maintain close working relationships with clients, conduct research, coordinate property visits/showings with buyers, and close negotiations.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Administrative Assistant / Customer Service & Sales Representative
      • 2000 - 2014

      ► Provided administrative support, negotiated and processed sales contracts and facilitated real estate closings, and conducted comprehensive staff training and mentoring to ensure their success. ► Provided administrative support, negotiated and processed sales contracts and facilitated real estate closings, and conducted comprehensive staff training and mentoring to ensure their success.

    • United States
    • Marketing and Advertising
    • 1 - 100 Employee
    • Starbucks Manager, Seton Hall University
      • 2008 - 2013

      ► Managed daily operations for a high-volume café with $23K in weekly sales, housed in an active university food court. ► Supervised a team of 15, conducting training, assigning tasks, preparing schedules, and ensuring all shifts are covered. ► Oversaw inventory control, monitoring and purchasing products to guarantee units were stocked with appropriate levels. ► Prepared daily orders, managed cash register transactions, and provided fast and friendly customer service to all guests. ► Managed daily operations for a high-volume café with $23K in weekly sales, housed in an active university food court. ► Supervised a team of 15, conducting training, assigning tasks, preparing schedules, and ensuring all shifts are covered. ► Oversaw inventory control, monitoring and purchasing products to guarantee units were stocked with appropriate levels. ► Prepared daily orders, managed cash register transactions, and provided fast and friendly customer service to all guests.

    • Administrative Assistant
      • 1999 - 2000

      ► Managed day-to-day activities for the CEO, CTO, CFO, and HR Manager, ensuring seamless workflow and efficiency. ► Coordinated all aspects of business meetings, corporate functions, social events, and CEO/CTO’s travel arrangements. ► Delegated projects to staff members and served as a liaison between building management and the company. ► Developed and managed the employee database, maintaining appropriate detail and accuracy. ► Acted as the office Purchasing Manager, monitoring and ordering all office supplies. Show less

    • Administrative Assistant
      • 1992 - 1999

      ► Played a critical role in bringing the company from 100 employers in one small building to 1,000+ employees at several locations and ultimately migrating all to one large building in Cedar Grove. ► Supported the VP of Operations, HR Manager, and other department managers with day-to-day operations. ► Recruited both exempt and non-exempt staff for a variety of positions by holding job fairs, conducted candidate assessments, handled background checks, prepared/delivered job offers, and created new hire information packets. ► Conducted a comprehensive new hire orientation and performed weekly trainings and workshops for new employees. ► Created an employee database, tracked sick/personal/vacation days, and performed employee evaluations. Show less

Education

  • Bergen Community College
    Business Managment/Human Resource/Social Media
    1999 - 2000
  • Katharine Gibbs School
    Business Administration

Community

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