Michelle Costello
Administrative Assistant / Customer Service & Sales Representative at Better Homes and Gardens® Real Estate Lifestyles- Claim this Profile
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Bio
Experience
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Better Homes and Gardens® Real Estate Lifestyles
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United States
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Real Estate
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1 - 100 Employee
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Administrative Assistant / Customer Service & Sales Representative
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Oct 2016 - Present
► Provide administrative support by answering phones, scheduling appointments, drafting correspondence, preparing reports, and managing records. ► Successfully develop new business and maintain close working relationships with clients seeking to sell/list their homes. ► Conduct research on local real estate market, guide clients in determining property asking price, and assist them in identifying selling points. ► Photograph client properties, add properties to marketing sites, coordinate property visits/showings with buyers, and hold open houses. ► Ensure buyers have requisite financing/pre-approval, present buyer offers, negotiate with buyers on seller’s behalf, and attend closings. ► Conduct staff training and mentoring to ensure team success. Show less
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RE/MAX Park Square
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Real Estate
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1 - 100 Employee
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Administrative Assistant / Customer Service & Sales Representative
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2014 - Present
► Provide administrative support, develop new business and maintain close working relationships with clients, conduct research, coordinate property visits/showings with buyers, and close negotiations. ► Provide administrative support, develop new business and maintain close working relationships with clients, conduct research, coordinate property visits/showings with buyers, and close negotiations.
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CENTURY 21®
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United States
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Real Estate
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700 & Above Employee
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Administrative Assistant / Customer Service & Sales Representative
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2000 - 2014
► Provided administrative support, negotiated and processed sales contracts and facilitated real estate closings, and conducted comprehensive staff training and mentoring to ensure their success. ► Provided administrative support, negotiated and processed sales contracts and facilitated real estate closings, and conducted comprehensive staff training and mentoring to ensure their success.
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Gourmet Dining Service
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United States
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Marketing and Advertising
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1 - 100 Employee
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Starbucks Manager, Seton Hall University
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2008 - 2013
► Managed daily operations for a high-volume café with $23K in weekly sales, housed in an active university food court. ► Supervised a team of 15, conducting training, assigning tasks, preparing schedules, and ensuring all shifts are covered. ► Oversaw inventory control, monitoring and purchasing products to guarantee units were stocked with appropriate levels. ► Prepared daily orders, managed cash register transactions, and provided fast and friendly customer service to all guests. ► Managed daily operations for a high-volume café with $23K in weekly sales, housed in an active university food court. ► Supervised a team of 15, conducting training, assigning tasks, preparing schedules, and ensuring all shifts are covered. ► Oversaw inventory control, monitoring and purchasing products to guarantee units were stocked with appropriate levels. ► Prepared daily orders, managed cash register transactions, and provided fast and friendly customer service to all guests.
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B2B Video Network Corp.
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Rutherford, NJ
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Administrative Assistant
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1999 - 2000
► Managed day-to-day activities for the CEO, CTO, CFO, and HR Manager, ensuring seamless workflow and efficiency. ► Coordinated all aspects of business meetings, corporate functions, social events, and CEO/CTO’s travel arrangements. ► Delegated projects to staff members and served as a liaison between building management and the company. ► Developed and managed the employee database, maintaining appropriate detail and accuracy. ► Acted as the office Purchasing Manager, monitoring and ordering all office supplies. Show less
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National Telecommunications, Inc.
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Cedar Grove, NJ
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Administrative Assistant
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1992 - 1999
► Played a critical role in bringing the company from 100 employers in one small building to 1,000+ employees at several locations and ultimately migrating all to one large building in Cedar Grove. ► Supported the VP of Operations, HR Manager, and other department managers with day-to-day operations. ► Recruited both exempt and non-exempt staff for a variety of positions by holding job fairs, conducted candidate assessments, handled background checks, prepared/delivered job offers, and created new hire information packets. ► Conducted a comprehensive new hire orientation and performed weekly trainings and workshops for new employees. ► Created an employee database, tracked sick/personal/vacation days, and performed employee evaluations. Show less
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Education
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Bergen Community College
Business Managment/Human Resource/Social Media -
Katharine Gibbs School
Business Administration