Experience

Haverford Properties Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Oct 2022 - Present



Grand Sierra Resort

• United States
• Hospitality
• 500 - 600 Employee

• Labor Optimization Manager

  • Jan 2022 - Jan 2023

  GSR is a Casino/Resort Hotel with approximately 2,000 rooms, 110 departments and 2,100 employees. Working under the Planning & Analysis Department, I am responsible for building and maintaining labor efficiencies. I am the property champion for our Labor Management & Time and Attendance software program (UniFocus) and regularly partner with our HR, payroll team and all operating departments. I work to streamline our time keeping functionality and optimize daily operating tasks to ensure labor is allocated according to business demands. Show less



The Landing Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Jun 2020 - Dec 2021

  The Landing is a boutique, 88 room, luxury resort located on the beach of Lake Tahoe. As the FOM, I managed & developed the front desk and bell/valet team. Due to the size of the property, I was regularly involved in accounting functions, night audit processes, housekeeping and property-wide service recovery. Our team was focused on genuine guest interaction and offering custom recommendations which had a direct, positive impact on service scores. The Landing is a boutique, 88 room, luxury resort located on the beach of Lake Tahoe. As the FOM, I managed & developed the front desk and bell/valet team. Due to the size of the property, I was regularly involved in accounting functions, night audit processes, housekeeping and property-wide service recovery. Our team was focused on genuine guest interaction and offering custom recommendations which had a direct, positive impact on service scores.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Front Office Supervisor

  • Oct 2019 - Jun 2020



UniFocus

• Dallas/Fort Worth Area

• Hotel - Labor Management Consultant

  • Jul 2016 - Sep 2019

  UniFocus is a software and consulting company that focuses on Labor-Management in the hospitality industry. As a consultant, I implemented the Labor Management System software and provided hands-on user training for multiple luxury full service and limited-service hotels. I observed daily hotel operating procedures, analyzed payroll and sales mix data in order to develop labor standards for each operating department. Throughout the process, I provided hotels with process-oriented solutions to increase operational efficiencies and improve guest satisfaction, leading to a 5-8% savings in payroll costs. Show less



Stage Stores

• United States
• Retail
• 700 & Above Employee

• Assistant Buyer

  • Jun 2015 - Jul 2016

   Increased Fall 2015 ecommerce sales +24%; bought e-commerce exclusive styles, set up DTC vendors, acquired samples and provided images to web team; developed pricing strategies and product description content.  Organized Young Men’s Division advertising content; collaborated with marketing and divisional management team. Formally presented mock-up design and financial planners and analyzed ROI after ad publication. Executed pricing files and in-store signage to coincide with promotional and in-store visual strategies. Supply chain liaison between Buying Office and Distribution Centers to ensure timely product roll outs. Selected by Executive Leadership team as a re-positioning ambassador to assist with 900-employee corporate office building relocation. Show less

• Allocation Analyst

  • Sep 2014 - Jun 2015

   Refined 860 individual store replenishment models for major brands to ensure optimal inventory levels during holidays and peak selling times. Forecasted yearly program sales in key categories  Optimized product sell-throughs by store-level sales analysis; allocated based on localization, climate, lifestyle and size range.  Executed planned BOP inventory target goals for new store opening and store remodels. Partnered with internal buying team and merchant planner to execute merchandising strategies through timely allocations and inventory flow backs. Show less

• Assistant Buyer- Junior Collections & plus size

  • Jun 2013 - Oct 2014

   Drove $378K in Knit Tops fall seasonal sales; exceeded plan +35%. Strategically expanded category by partnering with vendor community to buy back into trending styles, test newness and re-invent best sellers.  Collaborated laterally with Visual Merchandising, Advertising and Store Operations Teams to ensure proper in-store execution of assortments and promotional strategies.  Analyzed and communicated weekly sales and business trends to vendors and assisted in developing markdown strategies to maximize returns on slow turning styles. Acted as interim Merchant Assistant; responsible for monthly SKU setups, Purchase Order entry, Receipt Smoothing and Tracking Shipments Performed regular store visits and competitive shopping reports; identified new market trends to drive new product strategies. Show less



EZGO Textron

• Augusta, Georgia Area

• Marketing Intern

  • May 2012 - Aug 2012

  - Completed marketing projects within Parts and Accessories department for golf car & utility vehicle manufacturer. - Revamped marketing to dealers for new iPad App, created brochure, and contacted dealers to explain features/benefits of the tool. - Recommended short and long-term goals to increase Social Media presence and SEO for Shop E-Z-GO website including increased Facebook & Twitter presence and creation of a blog - Completed online competitor price research for 3500 parts and summarized in Excel spreadsheet. - Developed new dealer prospect list through online research of key market players for national and international dealers. - Efficiently managed multiple projects simultaneously by creating and following action plans Show less



Mentaur Learning Center

• Education Administration Programs
• 1 - 100 Employee

• Receptionist/Secretary

  • Dec 2011 - Jan 2012

  - Greeted clients, arranged appointments and assisted with the Center’s marketing activities. - Designed direct mail flyers to attract new customers, updated prospect database, and streamlined new student paperwork process - Maintained learning center client operations software and calendar - Greeted clients, arranged appointments and assisted with the Center’s marketing activities. - Designed direct mail flyers to attract new customers, updated prospect database, and streamlined new student paperwork process - Maintained learning center client operations software and calendar