Experience

Berkshire Hathaway Home Services New England Properties

• 100 - 200 Employee

• Licensed Realtor

  • Jul 2021 - Present



StockinGirl.com

• Marketing Coordinator

  • 2009 - Present

  -Helped incorporate product changes to drive customer engagement and firm profits.-Boosted brand awareness with target customer demographics with social, print and email campaigns.-Developed and implemented favorable pricing structures balancing firm objectives against customer targets.-Supervised marketing for product launches, including public relations tasks, direct mail pieces, trade shows, sales training and e-mail blasts.-Leveraged different market research strategies to investigate new products and enhance campaign planning.-Coordinated innovative strategies to accomplish objectives and boost long-term profitability.-Revitalized web content and social media profiles with new and interesting content.-Capitalized on industry and marketplace trends to strategize solutions and enhance business operations. Show less

• Merchandise Manager

  • 2012 - Present

  -Monitored and analyzed sales records and consumer purchasing trends.-Planned and coordinated product availability for advertising and promotion purposes.-Anticipated consumer buying patterns to create purchase and inventory plan.-Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.-Traveled to market, visited vendors and assisted buyers with merchandise selection.-Negotiated prices, discount terms and all transportation arrangements for merchandise.Ran markdown reports, managed store replenishment and analyzed buying reports.-Completed stock orders and managed inventory levels.-Coordinated communication with merchandise operations and vendors for PO creation and maintenance. Show less

• Customer Service Representative

  • Aug 2009 - Present

  -Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.-Communicated with vendors regarding back order availability, future inventory and special orders.-Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.-Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.-Educated customers on promotions to enhance sales. Show less



iTownStore.com

• Retail Apparel and Fashion
• 1 - 100 Employee

• Merchandiser & eCommerce Specialist

  • Mar 2011 - May 2014

  -Select appropriate apparel based on event. Ski team got snow jackets, runners got wicking apparel, baseball team for uniforms etc. -Worked with customer to meet their price points. -Researched new apparel and vendors to keep current with trends- tie dye was huge one year. -Attended the ISS trade show to search for new printing methods and apparel. -Created iTownStore blog for company- https://itownstore.blogspot.com/. -Worked on posting social media for Facebook, Twitter and youtube. -Added and updated product database on website. -Worked with IT team to smooth website functionality. Show less