Experience

Federal Reserve Bank of Kansas City

• United States
• Banking
• 700 & Above Employee

• Senior Software Engineer

  • Oct 2018 - Present



DST Systems

• United States
• Information Technology & Services
• 700 & Above Employee

• Software Engineer

  • Jun 2017 - Oct 2018

  I have returned to a developer role to support and enhance the Voice Product. It's my first experience working with an Interactive Voice Response (IVR) application. I am currently working on a Scrum team to develop an internal tool to maintain options, recordings, and other behind the scenes settings for a fully rewritten IVR application.Primary IDEs: Spring Tool Suite, Visual Studio, CXP (IVR application development)Programming Frameworks: Spring Framework (Core, Boot, Data for JDBC and others), JUnit with Mockito, Angular 5, Bootstrap and CSS3, VXML for the IVRDatabase: MySQL and IBM Db2Development Approach: Agile with Jira for project/work management, Crucible for reviews, and GIT for our repository management.

• Technical Trainer

  • May 2013 - Jun 2017

• Senior Software Developer

  • Jun 2012 - May 2013



DST Insurance Solutions

• Kansas City, Missouri Area

• Senior Java Software Developer

  • Oct 2011 - Jun 2012

  DST was exploring the Insurance investment record keeping business through acquisition and new development, but ultimately decided to shutter this project. I was a member of the Admin UI scrum team that would be developing the new browser-based GUI to sit on top of a Java back end with a Microsoft SQL server for the database. While the architects were figuring out how we'd build the GUI in YUI2, I worked on a variety of initiatives that included refactoring an acquired UK-based record keeping product for an American audience, helping form a multi-tenant automated reporting system using iReport, and occasionally helping with proof-of-concept work on the YUI2 front-end. I spent several sprints working on daily accounting and ledger reconciliation reporting projects. There was a lot of new terminology and background information on how insurance companies track money across ledgers representing money movement to investment accounts, suspense accounts, and so on. I received report layout specifications and definitions from our business team, and translated these layouts into SQL queries that required unions, case evaluation, inner and outer joins, and sub-queries. Reports were constructed in iReport's Designer application, and I wrote a few Java routines to help transform data that appeared on these reports. I received praise from senior engineers for my part in helping develop our reporting capabilities. Toward the end, I was training members of our offshore team on how to use the iReport Designer application, and how to navigate the MS SQL databases for the report data.



DST Systems

• United States
• Information Technology & Services
• 700 & Above Employee

• Software Developer - Mainframe & Java/JEE

  • Jun 2007 - Oct 2011

  I completed DST's ONLINE internal training program, graduating as an entry-level COBOL developer with no previous professional technical experience. My development team projects served our Mutual Fund clients. Promoted twice in 4.5 years, I moved from entry-level to Senior Software Developer, working on Java projects in the last 6-8 months.I received compliments for my ability to tailor communications to my audience, both technical and business oriented, in a timely manner.I volunteered to help on projects outside of my current skill set to learn new skills, including learning to code CICS transactions and Java through internally available instructor-led and video training.As an software developer, I - Wrote COBOL II Batch and CICS programs, JCL, SQL queries on IBM DB2 databases, and Easytrieve routines.- Wrote entry-level Java/OOP code in JEE e-commerce applications implementing a DST proprietary framework.- Participated in all parts of the SDLC, including: requirements gathering with clients; estimation; planning with architects, DBAs, etc.; implementation; migration; and support.- Produced technical design and project documentation from client and BA requirements, reusable test scripts, supporting documentation, and training resources.- Executed unit, system, and regression testing, including setting up data, using client facing interfaces, and debugging using Xpediter and/or Eclipse.- Researched and fixed project defects.- Managed resource migration across multiple testing platforms, including managing contention with other teams/projects sharing project resources.- Worked as a programmer in small team and as technical lead for 1-5 domestic and offshore programmers on small (250) to large (1200) hour projects.- As Tech Lead, produced application specifications for implementation by domestic and offshore (Thailand) programmers.- Mentored domestic and offshore developers and suggested improvements to training plans.

• Mutual Fund Representative

  • Jan 2005 - Jun 2007

  As a member of the call center and processing team, I received incoming calls from shareholders, financial advisors, broker dealers, and other parties concerning one of the four mutual fund companies I supported. When not taking calls, I processed financial and non-financial transactions on all account types, including individual, retirement, and institutional.Responsibilities and Achievements:- Written transaction requests required attention to detail: each request was reviewed and verified for the correctness of instructions, forms, checks, and supporting documents. Misspellings, incorrect amounts, missing signatures, and legally required documents lacking certification were not uncommon. I made phone calls and mailed correspondence to the shareholder/interested party for corrected documentation when a request was in bad order.- I was selected to maintain the group correspondence database of ready-made letters, and I was responsible for producing custom-made letters for unique requests.- I processed NSCC FundServ Rejects, which must be handled before the Fund closed the prior day's financial book of business. I price-protected trades rejected in error, and manually intervened on an Institution's behalf when trades were taken outside the system. The 28 and 32 million dollar transactions to one firm was the most memorable rejected trade I handled.- My typing/processing accuracy hovered between 95-100%, and I successfully contested numerous failed transactions due to my knowledge of both my Fund's business rules and the legal requirements around complex transactions. As a result, I was selected to be one of the primary New Account Set-Up processors, where I worked exclusively on these complex transactions a couple hours per day.- I learned a great deal about conflict resolution and emotional deescalation. I was responsible for access to shareholder's investments, and worked with many next-of-kin when the primary account holder(s) passed away.